How to complain when Taobao shopping is cheated?

1. Complain when purchasing on the official platform.

Make a complaint on the purchase platform. No matter what you buy on Tmall, JD.COM, Gome or Suning, as long as there are quality problems, you can go to the complaint area to give evidence by classification. However, the feedback speed on the day of the Double Eleven may not be so fast, and the customer service is too busy.

2, bad network and spam report acceptance center

Complain on the website of 1232 1 Internet Bad and Spam Reporting Acceptance Center. There is also an Android version of the APP on the mobile side. You can send your report information to this website by SMS, telephone, email, APP, etc. 1232 1 the acceptance center for reporting bad and junk information on the internet is a public reporting institution entrusted by the Ministry of Industry and Information Technology to set up in internet society of china. It is responsible for assisting the Ministry of Industry and Information Technology to accept, investigate, analyze and investigate bad and junk information reports in information communication networks such as the Internet and telephone networks.

3. Feedback exposure in Sina Weibo.

People who often play Weibo know that Sina Weibo has a strong media attribute, and many large companies spread word of mouth on it, and can also carry out crisis public relations. This is because the platform of Sina Weibo has the characteristics of high activity, wide coverage and fast spread. Then, if online shopping is cheated, feedback exposure on Weibo is undoubtedly a good choice. At least when others don't pay much attention to you, as long as you give feedback on Weibo, I believe the merchants will answer your questions as quickly as possible. However, your question must be clearly stated within 140, and you can ask the official Weibo of the platform. You can add a topic # E-commerce Complaints # before Weibo, and then ask some friends to help forward it. Then the official platform will answer you quickly when it sees the information.

4. Complaining in China e-commerce complaint and rights protection service platform.

China e-commerce complaint and rights protection service platform was launched by China e-commerce research center. With its unique objectivity, impartiality and public welfare, it has become the largest, most influential and credible "third-party e-commerce complaint and rights protection service platform" in China, with an annual cumulative acceptance of more than 654.38+million times, even exceeding the annual cumulative online shopping acceptance of consumer protection committees (Consumers Association) all over the country. And there are more than a dozen senior lawyers in the e-commerce industry to carry out consulting and rights protection services all year round. The platform complaint dispute resolution rate is over 80%, which is trusted by online shopping users all over the country.