I booked a ticket in Tongcheng. Com, but I didn't receive the QR code. I called customer service. She said that when she got the ticket, she just had to give her name and phone number. Is that so?

I booked a ticket in Tongcheng. Com, but I didn't receive the QR code. I called customer service. She said that when I got the ticket, she only said my name and phone number. I can do it. Usually you go to the scenic spot ticket office, the conductor will ask you for your mobile phone number to book tickets, and then he will give you the tickets.

After submitting the order in Tongcheng. Tongcheng will send a short message to inform you that the order is successful. Please check your mobile phone.

How to get tickets from Tongcheng? com:

On the day of booking, you can pay directly to the ticket office of the designated scenic spot or the self-service ticket pick-up machine with the QR code or SMS confirmation code of the same journey client (there is no need to pay in full online).

Status of the order:

Pending payment: for some scenic spots that need online payment, waiting for payment;

Paid: For the scenic spots that need online payment, the payment has been successful;

Booking successful: the order has been confirmed successfully, and you can pay the tickets at the scenic spot on the day of play;

Tickets have been collected: the same journey, the scenic spot to confirm that you have received tickets to play;

Refund: the order successfully paid online has been refunded;

Cancel: The order has been cancelled.