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The most ruthless way to complain about banks
1. The complainant may complain to the CBRC in writing, detailing the incident and the problems complained;
2. The complainant can call the head office of China Bank to make a complaint, and the national head office will make a record, and then contact the branch where the customer complains for verification;
3. The complainant can go to the head office of the bank in his city or call the service hotline of the head office in his city to make a complaint;
4. The complainant directly contacts the complained bank, finds out the cause with the bank in time, and solves the problem face to face.
1. Complaint means that a person whose rights and interests have been violated has the right to claim rights from the relevant state organs in view of the illegal and criminal facts that the organizations involved have violated their legitimate rights and interests. The complainant is a person whose rights and interests have been infringed.
2. Consumer complaints refer to consumers' requests for mediation by consumer rights protection organizations after they have a consumer rights dispute with operators because of their daily consumption needs to buy or use goods or receive services, so as to safeguard their legitimate rights and interests.
3. Consumer complaints can be made by telephone, letter, interview or Internet. But no matter what form it takes, it is necessary to clarify the following contents:
The first is the basic situation of the complainant. That is, the complainant's name, gender, contact address, contact telephone number, postal code, etc.
The second is the basic situation of the respondents. That is, the name, address and telephone number of the defendant.
The third is the time, brand, origin, specification, quantity and price of the goods purchased.
The fourth is the specific situation of the damage, the time to find the problem and the process of negotiation with the operator.
Fifth, shopping vouchers, warranty cards, copies of agreements, etc.
4. Consumers' associations shall accept the following complaints according to law:
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