What should I do if the express delivery locker does not have a pickup code?

Abstract: When picking up express delivery from a courier cabinet, you usually collect the express delivery through the pick-up code received on your mobile phone. Generally, the pick-up code will not expire, but if it is not picked up after a certain period of time, it may be reset by the courier. If you take it out, it cannot be used. If you forget the pickup code or accidentally delete the pickup code text message, you can get the express delivery by scanning the code to pick up the package, contacting the courier to pick up the package, self-service pickup at the express cabinet, or checking the online shopping platform. Let’s learn how to pick up items without a pick-up code at the express locker. 1. How long is the validity period of the express cabinet pick-up code

After the express is placed in the express cabinet, the system usually sends a pick-up code to the mobile phone, and the user can pick up the package when he is free, but sometimes There are also situations where you are always busy and have no time to pick up the parcel. Some friends are worried that the pick-up code given will expire. So will the pick-up code of the express cabinet expire?

Generally speaking, the pickup code of the express locker has no validity period. However, considering that the express delivery in the express locker is generally not kept for more than 7 days, the pickup code is generally valid within 3-7 days. If you never pick it up and the courier takes it out again, the pickup code will naturally become unusable.

2. What should I do if there is no pickup code in the express self-pickup locker?

When using the express pickup locker, if you accidentally delete the text message of the pickup code, there will be no pickup code. How should I pick it up?

1. Scan the code to pick up the package

Many express cabinets support scanning the code to pick up the package. Use the express cabinet app or mini program to select the scan code to pick up the package on the display screen of the express cabinet. , and then scan the QR code.

2. Contact the courier

If the express cabinet does not have a pickup code or has forgotten the pickup code, you can call the courier who delivered the package. If you do not know the phone number, you can check the courier information, as above Usually there is a phone message from the courier, asking him whether he has put it in the courier cabinet, or asking him to help take it out.

If you are not in a hurry, you can wait patiently. If the express in the express cabinet has not been collected for more than 2-3 days, the system will automatically contact the courier. Generally, the courier will call you again to let you know. Go pick up the express.

3. Self-service operation of the express cabinet

On the display screen of the express cabinet, click the button to pick up the express. There will be a "Forgot the pick-up code" on the pick-up code and express delivery interface. function, click to enter the interface, and then follow the prompts to enter the mobile phone number reserved during online shopping, enter the verification code received, and enter the pickup list interface. The interface displays express delivery information, including waybill number, cabinet number, etc., confirm that there is no problem Then click Pick Up.

4. Check the online shopping platform

If there is no pickup code, you can also open the shopping platform and click "Get Pickup Code" on the logistics and transportation interface to find the pickup code.