What should I do if a auto fashion is cheated in shopping?

You can complain to the trading platform, the Consumers Association or 12345.

1. Complain to the trading platform: provide your own evidence, including physical objects, chat records, invoices, transaction records, etc. General online shopping platforms have corresponding complaint mechanisms. If the complaint is true, there will be a severe punishment mechanism to recover your losses.

2. Vote for the Consumers Association: Like physical stores, online shopping disputes can also be complained to the Consumers Association by telephone 123 15, and consumers should also keep proof such as shopping vouchers. Need to be reminded that online shopping dealers are mostly in other places. Consumers should pay attention to check the official seal of the bill when receiving the goods, and complain to the consumer association where the official seal of the bill is located according to the principle of territoriality.

3. Complaint to 12345: In order to strengthen public services, local government departments have set up a citizen service hotline 12345. After the citizens call the hotline, the receptionist will promptly refer the complaint to the relevant departments for handling. The relevant departments will reply to the public after handling, because the relevant departments must also feed back the handling results to the public service hotline and incorporate them into the assessment, so complaints can generally be better solved.