The phone stopped, the phone bill was charged, and there was no text message

1, the phone still stops after recharging. It is possible that your payment is not greater than your debt, so you can't turn it on. I suggest you check the phone bill balance in the online business hall.

It is also possible that your phone bill hasn't arrived yet. If you pay at the beginning of the month, there will be more people and there will be a system delay. You can check whether your payment record has been generated. Log in to the online business hall with your mobile phone number and service password/click Home Self-Service > Call Charge > Call Charge Query > Payment Record.

3. Think back to whether there is a wrong number and whether it is a prepaid card. If it is a prepaid phone card, you need to recharge the phone bill with the prepaid phone card.