Why can't telecom mobile phones receive short messages when they obviously have money?

Hello, thank you for your support to Telecom! There are many reasons why mobile phones can't receive text messages. I suggest you check by clicking the following steps:

1, incorrect card insertion. You need to pull out the card, insert it again, and try again after turning it on.

It may be that the signal in your place is not good. Please try again later.

3. There is something wrong with the cell phone signal receiver. I suggest you try another card. If the same problem occurs, I suggest you go to the business hall and ask the staff to check it for you.

4. There is something wrong with the mobile phone card. You can try another mobile phone. If the same problem occurs, I suggest you go to the business hall and ask the staff to help you check it.

I hope my answer is helpful to you. More questions can be found in Hubei 10000! /index.jsp