5. Work Plan of the Branch in 2023

Work Plan of the Branch in 2023 1

In order to make the internal and external work of the company carried out in a planned and orderly manner, this year's

Work Plan of the Branch in 2023 1

In order to make the internal and external work of the company carried out in a planned and orderly manner, this year's work plan is specially formulated.

I. Guiding ideology of xxxx's annual work

Unswervingly implement the party's property management policies and regulations, focus on the internal and external management of the company, actively participate in "co-construction and co-governance", create a civilized and harmonious community, create a bright spot in the property community, adhere to the concept of "civilization, harmony, health and development", and seek the rapid development of the company.

Second, strengthen the internal management of the company and improve various rules and regulations.

1. Improve the company's labor management, financial management, maintenance fund use management and file management system.

2. Manage good people with the system, make everyone equal before the system, advocate "recognizing benevolence as virtue" and oppose "recognizing people as relatives".

Third, put on airs, build a team, and clarify responsibilities

1. Establish the organizational structure of the company, including management department, finance department, security department, project department, management office and customer service center.

2. Select the principals of all departments, departments and centers to form a top-down management chain.

3. Make clear the respective responsibilities of the chairman to the director of the customer service center, so that the division of labor is clear and the responsibilities are clear.

Four, strengthen the construction of staff, improve the ideological and professional quality of all employees.

1. Newly recruited employees must be selected according to the recruitment conditions.

2. Newly recruited employees should receive one-week pre-job training. Those who pass the pre-job training will be transferred to the probation period. If they pass the probation, they will be formally employed and sign a labor contract.

3. Conduct professional skills training for employees once a month; Conduct training on laws, regulations and fire protection knowledge once every quarter; Conduct comprehensive training once a year.

4. Send outstanding employees out for study and training.

Five, lay a solid foundation, create a bright spot, win the trust of the owners, and make great progress.

1. Adhere to the service concept of "treat people with sincerity, win people's trust, think of others everywhere and treat people with things" and put the interests of the owners first.

2. Adhere to the "people-oriented" work philosophy, care for and cherish every employee of the company, constantly improve and improve the salary and welfare benefits of employees, stimulate the work enthusiasm of all employees, and enhance the cohesion of the company.

In xxxx, the total number of employees in the company increased to 24: (security guard 10, cleaning 8, maintenance electrician 1, management 5); Average salary and welfare per month 1800 yuan.

3, completes the elevator, access control, septic tanks, sewage pipes, wall leakage, monitoring and other equipment and facilities maintenance and renovation work.

In xxxx, the company plans to allocate 70,000 yuan for the above expenses.

4. Strengthen the management of public lighting, water source and fire water, and the maintenance and management of equipment and facilities to save energy and reduce consumption.

In xxxx, the company plans to allocate the above expenses to 45,000 yuan.

5. Strengthen the management of low-value consumables, office supplies and business expenses, encourage economy and oppose waste.

In xxxx, the company plans to allocate the above expenses to RMB 65,438+RMB 5,000.

6. Do a good job in tax declaration, annual inspection of licenses and calculation of depreciation expenses. In xxxx, the company plans to allocate the above expenses to 4800 yuan.

7. Do a good job in the maintenance of landscaping, and gradually transform the greening garden in the community from a single green to a comprehensive garden with evergreen seasons and fragrant flowers and fruits, so as to create a paradise for the owners.

In xxxx, the company plans to allocate 20,000 yuan for the above expenses.

8. Make Yuan Shuxiang a real bright spot in the property community and improve the living environment of the owners of Building 1-5;

First of all, the sewage pipeline next to the power distribution room in Yuan Shuxiang should be reformed to prevent serious pollution in the residential area.

The second is to harden the marginal open space behind five buildings, between five buildings and two buildings, and between four buildings and 1 building in a planned way to expand the parking space and activity space of community owners, which can also purify the environment and prevent theft.

Third, focus on the publicity column of the community and publish it once every quarter; At the same time, we will carry out cultural and sports activities in the community to enliven the cultural life of the owners and enhance their physical fitness.

In xxxx, the company plans to pay the above expenses of 55,000 yuan; In the year of 20xx, another 55,000 yuan will be invested to complete the above-mentioned renovation project in Yuan Shuxiang, so as to create the real highlight of Baojing property community.

It is the company's goal to make all property communities in Jinyu Longwan a bright spot.

9. Adjust the personnel structure to improve the management level and service quality of the company. In xxxx, the satisfaction rate of the company's security, cleaning and maintenance services should reach over 95%; The average age of the company's managers and employees is reduced by 5 percentage points on the basis of 20xx years; The proportion of colleges and universities accounts for 60% of the total number of employees; Entertainment and sports enthusiasts account for 40% of the total staff; The company is equipped with professional elevator and electrician maintenance personnel to provide all-round daily service for community owners, improve service attitude and quality, and put an end to safety accidents.

The company's basic requirements for managers are: they must have a high school education or above, have the ability to solve and deal with problems independently, be selfless, and be able to safeguard the company's image and interests; The basic requirements for employees are: they must have the spirit of love and dedication, diligence and dedication, have good ideological and professional quality, obey the arrangement and obey the command.

10, forge ahead in unity and seek common development

In xxxx, the company plans to establish an entity on the basis of existing residential quarters to manage two or three residential quarters, paying special attention to paid services (maintenance part, mail storage, advertising business, etc. funded by the owner). ), strive to consolidate the achievements of existing residential quarters and seek the rapid development of the company.

The above annual work plan shall be reviewed and approved by the owners' committee, and then submitted to the management meeting of the company for discussion and approval before implementation.

Part II Work Plan for 2023

In response to the strategic deployment of "changing thinking, upgrading and transformation" of the branch company, we earnestly implement the "20xx annual business objectives and tasks release plan" issued by the company to ensure the completion of all the objectives and tasks throughout the year. According to the comprehensive completion of the 20xx annual business objectives issued by the branch company, the work objectives and plans of the marketing department are now formulated.

First, according to the responsibilities of the department, conscientiously complete the daily work of the department and other tasks assigned by the leaders.

Second, establish rules and regulations, strictly manage and strictly abide by the rules and regulations formulated by the company. Organize employees to learn the compilation of various systems formulated by the branch, be strict with themselves, and be familiar with and abide by the company's rules and regulations.

The third is to organize employees to strengthen learning and master business skills, including the operation of boss system, the performance characteristics of all-in-one machine and the basic skills of marketing business, master the basic knowledge and business skills of home security and the names, models, functions and prices of various equipment in one store, timely convey the documents and meeting spirit of the learning branch, and organize employees to hold a learning meeting once a month.

Fourth, timely report the marketing progress of the all-in-one machine, including the monthly progress and personal performance in completing the task. Pay the money in time, make monthly settlement, strengthen the docking with the equipment and accounts of the equipment and equipment department and the finance department, and make the accounts clear and the money in place in time.

5. Strengthen coordination and communication with all-in-one suppliers, do a good job in ordering, publicity and activity planning of all-in-one machines, report the ordering plan of all-in-one machines in time, strengthen contact with after-sales, do a good job in distribution and after-sales service of all-in-one machines, and strive to jointly organize publicity and promotion activities with all-in-one machine suppliers during the "May 1" and "Eleventh" periods this year.

6. Earnestly complete the marketing tasks assigned by the company and assign them to individuals according to the 500,000 marketing tasks assigned by the branch, including 200,000 yuan, 200,000 yuan for Yuan Jingying and 200,000 yuan for Guo. Open up channels, publicize in various ways, do a good job in marketing, do a good job in engineering projects and government procurement, strive to complete marketing tasks, and take the lead in urging departmental employees to complete the marketing tasks of paid programs and broadband networks.

Seven, strengthen communication and coordination with various departments, cooperate with other departments to complete the annual work objectives and tasks.

Part III Work Plan for 2023

First, the establishment of the company's operation team

According to the overall planning of the company, Beijing Branch will undertake the business functions of the company's operation headquarters, and set up an operation management team supported by the company's headquarters, with Beijing Branch as the main business entity, which will be fully responsible for the company's operation.

Beijing Branch plans to set up five departments: General Department, Marketing Department, Media Department, Sales Department and Customer Service Center.

At this stage, the team of Beijing Branch takes the form of recruitment, training and work, focusing on recruiting operation, marketing, sales and customer service personnel, and strives to complete the basic team formation before the end of August of xxxx to ensure the completion of the company's business objectives and tasks. At this stage, the recruitment plan and personnel arrangement of Beijing Branch are as follows:

(1) Chief Operating Officer: Responsible for the operation and management of the company's business, and fully implement the company's medium and long-term business plan and annual business plan. In charge of the company's information technology department and Beijing branch.

(II) General Manager: Assist coo to do a good job in the company's national investment promotion and large-scale activities, and preside over the daily comprehensive business work of Beijing Branch.

(3) Director of o2o project operation: in charge of the operation and sales of O2O projects such as Gallery Alliance and Art Gallery Alliance, and guide relevant departments to carry out art auction and exhibition business.

(4) Senior operation manager: responsible for website operation planning, seo, marketing, sub-station investment promotion, operation support and comprehensive management.

(v) Administrative manager: responsible for the administrative, financial and comprehensive affairs of branches, and maintaining external relations and internal coordination; Supervise the daily sales and customer service of the gallery.

(6) Marketing Department

1. Marketing Director: responsible for organizing and implementing related businesses such as project planning, resource integration, strategy formulation, marketing, project investment invitation, sales and service.

2. Curator Manager: responsible for the planning, outreach and business execution of exhibitions, auctions, competitions and exhibitions. You can have several part-time jobs.

3. Media Manager: responsible for website advertising management, media resource integration and sales, brand promotion and customer service. You can have several part-time jobs.

4. Brand manager: responsible for the marketing, investment promotion, marketing and comprehensive services of key projects and brand projects. You can have several part-time jobs.

(7) Customer service center

1, customer service manager: responsible for customer relationship maintenance and value-added business services.

2. Account Manager (editor/reporter): responsible for market customer development, customer information service and value-added business development.

3. Customer service assistant: responsible for website maintenance, customer data collection, information editing and publishing, gallery sales service, etc.

Two. Business objectives of Beijing Branch in the fourth quarter

Beijing branch plans to be incorporated at the end of 10. In order to achieve the company's annual business target as soon as possible, Beijing Branch contributed the sales target of not less than 500,000 yuan in the fourth quarter, with profit and tax150,000 yuan. Therefore, the tasks of Beijing Branch are as follows:

(A) customer development business

150 person × 1800 yuan/person = 270,000 yuan.

(2) Exhibition sales

In the fourth quarter, organize no less than three joint exhibitions of calligraphy and painting, with the sales target of 50,000 yuan each time, and the total sales of calligraphy and painting is 6.5438+0.5 million yuan.

(3) Gallery sales

Take all measures to promote the sales of paintings and calligraphy in Tian Jian Gallery and achieve the sales target of 654.38+10,000 yuan in the fourth quarter.

(5) Other businesses.

Through advertising, periodicals, solo exhibitions, auctions and other comprehensive services, the sales income is about 654.38+10,000 yuan.

Three. working face

(a) to complete the transformation of infrastructure

Strive to complete the overall renovation of the leisure bar on the first floor, the tea ceremony on the third floor and the gallery on the fourth floor in June+10 in 5438 to meet the basic requirements of commercial services.

(B) to complete the formation of the basic team

Ensure that the requirements for the formation of the early operation team of this scheme are completed before the end of 10.

(3) Publicity and promotion

In the fourth quarter, the company focused on the brand promotion of the website, and the marketing department comprehensively promoted the promotion of the website.

Website investment promotion

Don't miss the major exhibitions and art exhibitions in Beijing, actively establish friendly relations with a large number of artists, and take all measures to attract investment and direct recruitment through exhibitors, curators and artists.

Work Plan of the Fourth Division in 2023

20__ is the third year of the establishment of pp company. Since its establishment in 2006, the accumulated experience in the past two years has gradually integrated into the local environment of pp. 2008 is a trial period for PP company to develop and explore independent operation mode, and it is a transitional period for the management mode and operation mode to develop into standardized management and diversified management objectives. In 2008, according to the requirements of the Group, Hainan Company made preliminary preparations around the pp project, conducted in-depth research on the pp real estate market, and collected all kinds of information needed for project development. At the same time, constantly improve the company's internal management level and standardize the management of various systems. The work report is as follows.

? Project preparation

On June+10, 20__ in 5438, we started to communicate with the Planning Bureau, and the Planning Bureau put forward detailed amendments to our plan. However, at that time, because the design style and the level of the design company could not meet the requirements of the company, a new design company was replaced through bidding, and the scheme was redesigned in March.

During this period, pp Company conducted research on high-end residential projects within the scope of pp, focusing on the huxing, fa? ade and community facilities of each project. This paper discusses the orientation, floor area ratio, landscape and hotel management mode of competitive projects in pp area, and communicates with relevant departments of pp company to optimize the design scheme. The setting of community clubs and spas was discussed and communicated, which provided design support for the new scheme.

Because pp's new policy limits the types of products for tourism land development, the new plan was not passed at the review meeting of the Planning Bureau. In view of the current situation, pp will continue to coordinate with the Planning Bureau, and strive to complete the planning approval as soon as possible through minor adjustments without changing the principle of project establishment.

? Internal management of company

Revise the financial management system, project management process, preliminary process, performance appraisal system, vehicle and office supplies management regulations, seal management measures, file management measures and personnel management measures, and carry out the implementation of various systems.

Standardize the meeting system and reporting system, make plans according to the actual operation of the business, break down all the work contents in detail, specify the time nodes and responsible persons, describe the work objectives and requirements in detail, and supervise the implementation.

Strictly control expenses, abide by the financial system, accurately calculate the company's operating expenses, classify them according to the business volume of each department at the beginning of the month, report the fund plan in time, and settle the expenses at the end of the month.

Re-allocate manpower according to business volume and work performance, and make timely adjustments to situations that cannot adapt to the post or the established post is not applicable.

? Financial situation of the fund

The annual expenditure is billion yuan, of which, management expenditure is billion yuan, financial expenditure is billion yuan and project development expenditure is billion yuan.

Annual cash inflow10,000.00 yuan, including group cash inflow10,000.00 yuan and deposit cash inflow10,000.00 yuan.

The annual cash outflow was10,000 yuan, of which10,000 yuan was returned to the group, project expenditure was10,000 yuan, taxes and other expenses were10,000 yuan, and net cash flow was10,000 yuan.

All financial expenditures shall be carried out in strict accordance with the internal financial system and pp financial management regulations. Make budget and settlement report in time according to pp requirements. Complete all tax returns and audits in time and accurately, and pay all taxes. Keep in touch with the loan bank at any time to keep abreast of the policy and loan progress.

? otherwise

1, complete the bidding procedures of pp, complete the negotiation and signing of pp construction contract, and organize the commencement.

2. Prepare the bidding documents for geological exploration, organize the bid opening meeting, and determine the construction unit and contract terms.

3. Prepare bidding documents and contract approval for environmental assessment, soil and water conservation report, bidding agent, earthwork, foundation treatment and garden.

4. Prepare relevant materials of construction application and cooperate with pp Design Institute to complete the expansion of this book.

5. Complete the filing, annual inspection and tax declaration of documents.

6. The topographic elevation survey has been completed, and the elevation survey report approved by the government has been obtained.

Work Plan of the Fifth Division in 2023

Dear company leaders, the work in the first half of 2000 is drawing to a close. Looking back on the work in the past six months, the first half of 2000 was the half year of steady and rapid development of China Unicom. In half a year, with the care and support of leaders at all levels, the * * Division completed the department adjustment and rearranged the working relationship in March. Under the correct leadership of the city branch, combined with the local actual situation, the work was carried out according to local conditions, so that mobile communication and data services went hand in hand and developed in an all-round way, occupying a considerable share in Rongcheng's highly competitive communication market and achieving certain results. The specific work report is as follows:

(1) Grasp the management of * * * and go deep into the mobile communication market-the growth of C network slowed down in the early stage and increased in the later stage; G network has grown steadily. The following is the completion of various tasks in our business department from June 5438 to May. Task completion from June to May, 2006: Number of accounts opened by users: Compared with the number of accounts opened in the same period in 2005, the annual task completion ratio was * * * * Million G network increased * * Million C network decreased * * Million data increased * * Million * * Million * * Up to May, the total account opening income of our business department was * *. With the steady development of our county's agency market, our business department is closely deployed to surround the county town with rural areas and further broaden the rural market. In the second half of the year, under the leadership of the municipal company, we will continue to adhere to the G and C networks as the center, and the data business will go hand in hand, giving full play to the company's comprehensive business advantages, effectively combining mobile, data and Internet, subdividing the market, carrying out work according to local conditions, and resolutely completing various business tasks of our division. At present, judging from the overall market operation of our division, the construction of channels restricts the development of the company's business, with a low market share, which actually only accounts for * *, and the business penetration rate accounts for * *. At the same time, the service and management of existing agents are not perfect enough, and some places disappear as soon as they are established, let alone management, which only develops and has no real significance.

First, establish our organization, improve the quality of the team, strengthen management, and formulate reward and punishment systems and incentive programs. This work is always focused in the off-season. According to the company's annual sales task and monthly sales task, it is decomposed into various regions and departments on a monthly and weekly basis, and the sales performance is improved on the basis of completing the task.

Second, the management and maintenance of agents, effective management and relationship maintenance of existing agents and developing agents, understanding of his sales situation and strength, regular visits and communication to establish good relations. According to the sales target of * * company, the popularity of channel outlets will be greatly improved, which requires the active development of business departments.

Third, the implementation of activities, for the sales activities launched by the company, we must strictly implement business promotion and brand promotion, flexibly plan some promotional activities according to market conditions and competitors' sales activities, and train the agent clerk in professional knowledge and promotional skills according to their disadvantages. Four. Solutions to problems in the company's development 1. Increase the distribution and quantity of goods, ensure sufficient supply, stimulate the market and increase sales. 2. Activities are interlocking, responsibilities and rights are clear, and the responsibility lies with people. 3. Choose the right agent for the activity. 4. Strengthen the front desk service, overcome rigidity and prevent the loss of customers. 5. Strengthen the development of key assessment areas, effectively develop users and improve equipment utilization. All employees give full play to the team spirit, take sales as the center, focus on improving sales in all work, start the market in an all-round way and complete the sales task in an all-round way.

(2) Qi Xin makes concerted efforts to pursue high-quality and efficient services. With the continuous development of various businesses of * * Operation Department and the increasingly fierce market competition, service level has become an important condition for competing for customers. Therefore, in the first half of the year, we always put the improvement of service level in an important position. Strengthen customer return visit maintenance, pay weekly return visits to key customers, pay 1~3 return visits to five-star customers every month, and keep telephone return visits to other customers every month. Need to visit again, and has successfully completed the return visit materials issued by the city branch. According to the actual situation, we also distributed Yuanxiao and small gifts to users above Samsung during Yuanxiao. Through the return visit, we strengthened the emotional connection with customers, publicized the new Unicom policy in time, understood the new needs of customers, and constantly improved our service. Patiently accept customers' inquiries and complaints in the usual work, and win customers' praise. We have established a new image of China Unicom through continuous service improvement. Do a good job in retaining and maintaining off-network users: 1. The sales staff at the front desk will keep the users who come to handle the network withdrawal business. 2. Make timely telephone return visits to off-grid users, and keep pertinence according to the actual situation. 3. For users who can't stay, after the user approves and issues a certificate, the card number is sold for the second time to reduce the off-line rate; 1, ordinary user dimension: 1) Call back or text to visit users regularly; 2) holiday wishes (SMS); 2. Maintenance of high-end users and key users. High-end users and key users are the focus of maintenance through peacetime accumulation.

1) Call or text once a month (according to user's requirements). Calls should be content-based, implemented and as user-friendly as possible.

2) Phone bill monitoring. Remind users to pay according to their needs.

3) Birthday wishes, holiday wishes (something practical for different users).

4) Tap the consumption potential of high-end users and do a good job in the secondary and multiple development of the stock market.

5) Family service. (Help according to users' needs)

6) Visit at home regularly. Four. Activities: The company has new activities, especially those that give back to users. Users should be notified by SMS and key users by phone. Establishing a high-quality customer service team is an important guarantee for the current work, so the company has carried out technical training activities within the scope of all employees. Starting from "basing on the post and paying attention to the actual effect", according to the requirements of "what to do, what to practice, what to lack and what to make up", aiming at the current customer service situation, the responsibilities of customer service managers are clearly defined, the division of labor is clearly defined, the restraint mechanism is strengthened, the assessment is highlighted, the responsibility system of first inquiry is earnestly implemented, the quality and work efficiency of customer service personnel are comprehensively improved, and the image of "strong quality inside and strong outside" is earnestly achieved. Combined with pairing work, do a good job in the assessment of star system and narrow the gap with the customer service outlets of municipal branches. Do a good job in customer management and maintenance, increase the continuity and continuity of customer service, take my heart essay and star-rated business hall service as an opportunity, strengthen the overall service awareness of employees, and truly serve with heart.

Two. Comprehensive aspects 1. Formulate a set of internal management system suitable for our operation department and strictly implement it. Starting from ourselves, we should establish the image of the company, abandon some lazy styles in the past, clarify responsibilities and specific tasks, coordinate the links between various departments, strengthen the sense of responsibility of each employee, fully mobilize everyone's enthusiasm and creativity, and make the company form a United and cooperative collective. 2, in-depth training activities within the company, really put in place, in strict accordance with the job training plan. 3. Strengthen the management and filing of the company's documents, so that data can be checked, records can be signed, evidence can be found, experience can be summarized and lessons can be learned. 4. Strengthen internal control. At present, our business department does not know enough about internal control. The internal control process is not specific to each person in charge of the process, and we have not carefully organized and studied the relevant contents of the internal control process, which makes employees have weak awareness of risk prevention and insufficient understanding of process risk points and control measures. Therefore, all employees should strengthen the study of internal control processes and system documents, and implement them to people to make them realize the importance of internal control. In short, with the joint efforts of all staff, the work of our business department will be more perfect and the performance will be continuously improved. Under the leadership and strong support of superior leaders, give full play to subjective initiative, go all out to complete various task indicators, do a good job in internal management, and make the business development of * * move towards new glory.