How to complain about spam?

You can take the following steps to complain about spam:

1. Save evidence: When you receive or discover spam, you should take a screenshot or save relevant records for future reference. Complain and safeguard rights;

2. Choose a complaint channel: Depending on the source and type of spam information, you can choose to complain to the relevant platform or department. For example, for spam messages on mobile phones, you can complain to your mobile phone operator; for spam messages on social media, you can complain to relevant platforms; for spam messages on emails, you can complain to your email service provider;

3. Provide evidence and description: When making a complaint, you need to provide relevant evidence and description, explain the specific content, source, sending time and other information of the spam, and provide screenshots or other relevant records as evidence;

4. Follow up on complaint handling: After making a complaint, you can follow up on the handling of the relevant departments or platforms and ask for timely resolution of the problem.

The steps for making a complaint are generally as follows:

1. Collect evidence: Before making a complaint, relevant evidence needs to be collected, including but not limited to relevant written records, call recordings, pictures, videos, etc. , in order to prove the authenticity of the complaint;

2. Find the complaint channel: Depending on the target of the complaint, you can choose different complaint channels. For example, if consumers complain about the quality of goods or services, they can complain to the relevant consumer rights protection agencies, the industrial and commercial administration department, the consumer committee and other institutions where the merchant is located; for problems in work or life, they can complain to the relevant management agencies. Departments, human resources departments, labor unions, community service centers, etc.; for online complaints, you can complain to relevant Internet regulatory agencies, network service providers, website management teams, etc.;

3. Submit a complaint: After confirmation After the complaint channel is established, complaints can be submitted by phone, email, online complaint platform, written letter, etc. When submitting a complaint, you need to state the incident and requirements as clearly as possible and provide relevant evidence;

4. Waiting for processing: The complaint agency will investigate and handle the complaint and provide a reply and processing according to the situation. It may take some time. While waiting, you can appropriately follow up on the progress of complaint handling;

5. Accept the handling results: The complaint agency will give the handling results and may require relevant parties to provide compensation, rectification and other measures. You need to accept the results of the processing and decide whether to accept compensation or continue to pursue liability based on the situation.

In summary, you can take the following steps to complain about spam:

1. Save evidence: When you receive or find spam, you should take a screenshot or save it Relevant records for subsequent complaints and rights protection;

2. Select a complaint channel: Depending on the source and type of spam information, you can choose to complain to the relevant platform or department. For example, for spam messages on mobile phones, you can complain to your mobile phone operator; for spam messages on social media, you can complain to relevant platforms; for spam messages on emails, you can complain to your email service provider;

3. Provide evidence and description: When making a complaint, you need to provide relevant evidence and description, explain the specific content, source, sending time and other information of the spam, and provide screenshots or other relevant records as evidence;

4. Follow up on complaint handling: After making a complaint, you can follow up on the handling of the relevant departments or platforms and ask for timely resolution of the problem.

The steps for making a complaint are generally as follows:

1. Collect evidence: Before making a complaint, relevant evidence needs to be collected, including but not limited to relevant written records, call recordings, pictures, videos, etc. , in order to prove the authenticity of the complaint;

2. Find complaint channels: Depending on the target of the complaint, you can choose different complaint channels. For example, if consumers complain about the quality of goods or services, they can complain to the relevant consumer rights protection agencies, the industrial and commercial administration department, the consumer committee and other institutions where the merchant is located; for problems in work or life, they can complain to the relevant management agencies. Departments, human resources departments, labor unions, community service centers, etc.; for online complaints, you can complain to relevant Internet regulatory agencies, network service providers, website management teams, etc.;

3. Submit a complaint: After confirmation After the complaint channel is established, complaints can be submitted by phone, email, online complaint platform, written letter, etc.

When submitting a complaint, you need to state the incident and requirements as clearly as possible, and provide relevant evidence;

4. Waiting for processing: The complaint agency will investigate and handle the complaint and provide a reply and processing according to the situation. It may take some time. While waiting, you can appropriately follow up on the progress of complaint handling;

5. Accept the handling results: The complaint agency will give the handling results and may require relevant parties to provide compensation, rectification and other measures. You need to accept the results of the processing and decide whether to accept compensation or continue to pursue liability based on the circumstances.

To sum up, there may be different complaint procedures and requirements for different types of spam messages. Specific situations can be operated according to relevant regulations and platform requirements. At the same time, in order to avoid receiving spam messages, you can strengthen the protection of personal information and avoid leaking personal information to unknown or untrustworthy sources.

Legal basis

Article 990 of the "People's Republic of China and Civil Code"

Personal rights are the rights to life and body enjoyed by civil subjects. rights, health rights, name rights, title rights, portrait rights, reputation rights, honor rights, privacy rights and other rights.