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What kind of opening remarks can attract customers' attention?
The following is what we often hear:
"……"? These opening remarks really worked, because at that time, customers still felt fresh, which was different from "eat" greetings.
Now, if we still adopt the usual routine, we may be ignored by our customers.
What ideas and methods will there be in the opening remarks? Share it with everyone.
1. The first sentence of the opening remarks must be relevant to the customer. Only when it is related to the customer's interests or interests can he attract attention quickly. We should focus on our customers, not what we think. If you want what the customer wants, not what you want, it must be the other side's position. You put your customers in your heart, and your customers will have you in their hearts.
2. Things related to customers can be things that customers are busy with, things that they are interested in or some states of customers. Therefore, early information collection is very important. For familiar customers and friends, it is very easy for us to grasp an interest point. For unfamiliar customers, you should be familiar with them first. Collect customer information through various channels, then analyze and sort it out, and formulate corresponding goals and strategies.
The best prologue is to arouse the curiosity and interest of customers quickly. But curiosity is not mysterious. Some news hotspots or the latest trends in the industry usually arouse customers' curiosity. It is a necessary course for our sales staff to know what customers are interested in.
4. A really good opening is different, it must be customized, it is different from every customer, which requires us to have a deep understanding of customers. For the opening, we should not only make several versions, but also improvise.
5. The best opening, as long as it can cause accidents. But it's reasonable. For example, Ma Yun will say that he never uses Taobao or Alipay, but he can give you a reasonable explanation, and you will definitely be interested in his opening.
6. After arousing customers' interest and accidents, you must be able to control the direction (visit the target) and let customers follow their own direction instead of being biased.
7. As we all know, the most precious thing is attention. Success is the first step to attract customers' attention and gain their attention share.
Go back to the beginning scene. Today's customers have seen too many people and things. When you say the first sentence, they may know what you are doing.
Be clear about what we do, and then guide appropriately, maybe we can attract customers' attention faster. Of course, different solutions should be adopted for different customers. For example, customers with different personalities should adopt different strategies. Every time we visit and communicate, we should have our own purpose and make it clear, so that we can not go astray in the process of visiting.
We have heard many similar words and phrases. After listening to them, we may always find them useful, but they may not be used.
Why is this happening? Because the sales scene is changing rapidly. Every tiny difference may lead to what you say, and the opening remarks you use should be adjusted and changed in time, even completely different from the original design.
For example, if you meet a customer:
……
These different situations are very complicated. What should you do?
So:
Don't be superstitious about so-called words and so-called routines. The beauty of operation lies in one heart. Only by constantly trying, trial and error, and constantly summing up experience can we do better.
I hope it helps you.
Thank you for your likes, reposts and comments.
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