Why didn't you receive the payment information when the mobile phone online recharge transaction was successful?

The method is as follows:

1, the system shows that the transaction is closed, which is generally caused by the operator's system maintenance, line connection problems and other reasons. This kind of recharge failure will not deduct Alipay account, so it is recommended to recharge it after a while, or recharge it through other channels;

2. The system shows that the transaction is successful, but the actual telephone bill has not arrived, which is generally caused by a sudden failure of the line connection. I suggest you contact the seller first to verify. If it cannot be solved, please enter the "My Taobao"-"Bought Baby" page within 15 days after the transaction is successful to find the undelivered order and apply for rights protection. Select the "not received" rights protection type, and we will handle it as soon as possible.

Reminder: At the end of the month and the beginning of the month and during holidays, due to the busy lines of operators, it may have a certain impact on the speed of account recharge. Therefore, in this period of time, I suggest you wait for a while, and you will not be able to defend your rights for a long time.

After taking photos of auto-recharged goods (such as auto-recharged mobile phone bills) and completing Alipay payment, the system will automatically confirm the receipt and change the transaction status to success.

The Alipay transaction type of automatic recharge of telephone charges is secured transaction, but in order to ensure the smooth transaction process, based on the high success rate and reliability of the system, the step of confirming payment is automatically completed by the system.