How to complain about a data card purchased online?

Legal analysis: Complaining merchants can call the consumer complaint reporting hotline: 12315. The national 12315 Internet platform was also officially launched on March 15. It can also be accessed through computers, mobile APPs, and WeChat official accounts. , WeChat applet and other multiple channels to conveniently and efficiently make complaints and reports 24 hours a day. You can call 12315 when the following situations occur: 1. When the rights and interests are infringed and the respondent is under the jurisdiction of the industrial and commercial administration department; 2. When the legitimate rights and interests of the party are infringed during the consumption process; 3. When counterfeit and shoddy goods are discovered and When a "dark den" is used to manufacture and sell counterfeit and shoddy goods.

Legal basis: Article 15 of the "Consumer Rights and Interests Protection Law" Consumers have the right to supervise goods and services and the protection of consumer rights and interests.