Why can't I use Easy Pass Code?

The failure of Yitongxing app caused the code to be scanned when getting off the bus, because Beijing Yitongxing app and Beijing Bus Company kicked the ball at each other, did not handle it, and did nothing. Because of the easy access app, nothing can be scanned. Take the bus with Easy Access. You can scan the code when you get on the bus or get off the bus. But when I got off the bus, there was no order, no final charge, and no SMS to make up the ticket. Every time I call the customer service, the customer service just says that things that have nothing to do with easy access can only be fed back, but Beijing bus has been pushing it around for a long time.