Vivo mobile phone received the message without prompting.

There is no prompt when receiving SMS, which can be solved by the following methods:

1. Play other sounds with the speaker, and check whether the speaker is faulty. If it is damaged, it needs to be handled at the vivo customer service center;

2. Enter Settings-Notification and Status Bar-Application Management Notification-Information-New Message Notification-Sound/Vibration all on, and select priority display;

3. Enter the settings-sound and vibration, turn up the ringtone and notification volume, enter the information ringtone, and try to replace other ringtones;

4. Enter Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore all settings.

Restoring all settings will not delete any media files, but will restore all settings of the mobile phone. Some third-party application accounts need to log in again. Please ensure that the use of some third-party software will not be affected before operation.

5. You can take your mobile phone and purchase voucher to the customer service center for testing and processing. The address of the customer service center is: Go to vivo official website /vivo Mall APP-My-service outlets or the webpage version of vivo official website-slide to the bottom-service support-service outlets query-select provinces and cities to query the address of the customer service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.