How to call strangers to promote products and reduce resentment

Hello, to be honest, nine out of ten people are tired of telemarketing, and the other one may not be connected, hehe! crack a joke

Do the following three things.

1, understand the customer background information: find your own customer base, and ask each customer about the detailed homework, the maternal and child brands operated by customers, the price positioning of the brands operated by customers, and the places where your products can optimize the brands operated by customers.

2. Telephone communication: Telephone communication is annoying to most customers. The first two sentences of communication must attract customers, such as: I produce XX maternity products, and I saw on the Internet that you are doing XX brand. Is the brand I run superior to your product in quality or popularity, or is there an advantage in price ... Let the customer feel that you are very concerned about his product and brand, and it is best to cite a price or brand advantage statement of the same style operated by a customer. There is a desire to buy only when there is comparison! If the customer is interested, please send your website to the other party in time, and leave the customer's QQ or Want Want ID to facilitate future communication and negotiation!

3. Interested customers often contact: physical store business is difficult to do, online business is more difficult to do, and telemarketing business is more difficult to do. For interested customers, we should always communicate and contact feelings! Send your latest promotions and new products to customers.

In fact, you can think of yourself as a customer first. If someone wants to sell you something like this, under what circumstances do you think you will listen to others' calls, and you will let him tell you what he wants to say slowly.

Many times, most telemarketers call to promote sales, and this effect is to make the person who answers the phone feel disgusted. Since you are a maternity product, you must first know who you are calling, and you must first determine whether there are such potential customers, so the opening remarks are very important before you call. Or you can try to say: Hello, I'm from the Maternal and Child Care Center, and we provide counseling services for some pregnant women and babies. After that, if the other party has such a crowd, they may accept you. Then you should tell each other what mothers and babies should pay attention to and what they should do to get better results. That is, step by step. Cut to the point slowly.

Of course, what I said may not be right. The specific method still needs you to ponder slowly, because you are an expert in maternal and child health care.

Personal suggestions for your reference!

Hello, landlord, I have some small additions:

When we conduct telemarketing, we will encounter some problems, that is, obstacles. The obstacle between you and the decider is of course an obstacle. We collectively call them connectors. Obstacles are obstacles. When customers say "no", successful salespeople have a basic mentality. These basic mentalities are also part of success. It keeps people confident and easy to recover:

(1), the customer will not set any obstacles for those who can benefit from it.

(2) As long as you find an effective method, your connector will be defenseless.

(3) Novices often get a "no" response on the phone, but most of the customer's rejection is not directed at you.

The third point needs explanation. Some salespeople who have no good practice call their customers, but these calls are not fully prepared and professional. Therefore, customers have developed the habit of saying "no" as soon as they open their mouths. So, don't be discouraged when you call a customer for the first time and get a rude rejection. He may not take it to heart. However, if the poor salesman is you, the first three simple methods will apply to your situation. What should I do?

Next, when using this method, rejection will happen from time to time, which will make many people give up after practicing for a while. However, the mastery of any skill is a gradual process. If you persist in putting this method into practice, your grades will be greatly improved.

On the phone, this method is very effective whether it is to bypass obstacles or negotiate with decision makers:

(1), list all the reasons why the customer may refuse, and give appropriate answers until a satisfactory answer is found.

(2) Don't answer the phone until any questions are answered satisfactorily.

No matter what reasons you think of for refusing, as long as you firmly believe that you can find the best way to deal with it, you will find it.

When you solve these problems, your confidence will be doubled, so that you can eliminate the tension when you call. But this does not mean that every obstacle in practice can be bypassed or every agreement can be reached. According to the information I got from the promotion industry, on average, the probability of success is less than 10%. Therefore, the main problem is to call a large number of potential customers and potential contacts who can help you clean up.

I hope my words are helpful to you. I wish you a prosperous business. Thank you.