Tourism website construction plan

In order to ensure that work or things are carried out in an orderly manner, it is often necessary to formulate a plan in advance, which is a type of planning document. How to write a plan to be more effective? Below is the travel website construction plan I compiled for your reference. I hope it can help friends in need. Tourism website construction plan Part 1

When constructing tourism e-government networks and tourism information networks, each city must follow the two principles of unified standards and unique characteristics. Unified standards mean that all cities, districts and counties are required to be consistent with the provincial bureau website in terms of information organization, information presentation, information description standards, website fixed functional modules and website database models. The principle of each having its own characteristics means that the tourism websites of each city, district or county can be different in terms of website construction style, column setting, column naming, page presentation, etc. according to the specific conditions of each city, district or county.

The specific construction plan is as follows:

1. The goals, functions and information organization methods of the website

Government Affairs Network

(1), Construction Goals

The main service targets of the tourism e-government website are employees of the tourism management department and employees of tourism enterprises. The tourism management department can publish various official documents, notices, announcements, bulletins, major events and other information from the website; it can conduct online office work, official document transmission and other information exchanges through the website. Tourism enterprises can search for policies, notices, measures, literature and statistics related to themselves; make online declarations; inquire about the integrity information of other tourism enterprises; understand service procedures; consult questions online; make complaints online, etc. The construction goals of the government affairs network include:

1. Electronic supervision: Through the construction of the tourism e-government website, the tourism administrative office procedures will be disclosed to the public, so that the public can quickly understand the composition, functions and functions of the management agency. We will improve our work regulations, various policies and regulations, increase the transparency of our work, and consciously accept public supervision.

2. Electronic data: Disclose various activities, materials, files, data and other information of government departments. The public can easily obtain the above information, and at the same time, the work of the tourism administration department can be subject to public supervision. .

3. Electronic communication: Establish a bridge for mutual communication between the government and the public on the Internet, and provide convenience for the public to deal with government departments. The public can directly exercise their right to democratic supervision of the government online.

4. Office electronics: Online office is a very important part of the government’s Internet access. Through office electronics, it not only greatly strengthens the information exchange between superior and lower-level tourism administrative departments, but also improves work efficiency. Efficiency also facilitates the public's contact with government departments, and is also of great significance in shaping the government's image.

(2) Construction principles

The construction of tourism websites in each city must adhere to the principles of government leadership, overall planning, government-enterprise linkage, full sharing of resources, and orderly management. Put an end to information islands and duplication of investment and construction, and ensure the interconnection and interoperability of the tourism information service system and the sharing of resources. The completed tourism e-government website will further promote the disclosure of tourism government affairs, promote online business processing, strengthen the service functions of various departments, strengthen information exchange and interaction among cities, and improve administrative efficiency.

(3) Organization and presentation of information

The tourism e-government website must organize information according to the industry characteristics of the tourism management department, and must be clear, simple and easy to understand. It allows users to quickly find relevant industry information. In terms of content, it mainly focuses on providing internal services and corporate services within the industry.

The tourism e-government website is mainly represented by static pages, supplemented by dynamic database performance functions such as online office, dynamic news, and online consultation.

(4) Functional requirements

Each city’s tourism e-government website must have five parts: government affairs disclosure, online office, information materials, online services, and other information. In the functional module Each city can name the columns involved according to the actual situation. In addition to the above five parts, other functional modules may differ from city to city based on actual conditions.

The structure diagram of the necessary functional modules is as follows:

Description of the module functions that each city’s tourism e-government website must have:

1. Government affairs disclosure

When each city builds this functional module, the fixed columns that must be set up are:

1) Institutional functions

This column must include the organizational structure and institutional functions , leadership team, etc. Other contents may vary according to the actual conditions of each city.

When each city builds this functional module, in addition to setting up the institutional settings within its own unit and jurisdiction, it must also have link entrances from the superior authorities and other municipal tourism management departments.

2) Service Guide

This column must include the business service procedure guide provided by each business office (section) for tourism enterprises and tourists.

When each city builds this functional module, in addition to reflecting the service guide services provided by its own unit, it must also have a link to the corresponding module of the superior authority.

3) Work dynamics

This column includes the work dynamics of superior authorities, the unit and the jurisdiction, tourism information, etc.

When building this functional module, each city must uniformly adopt the information release system of the Provincial Tourism E-Government System website. The released work dynamics will be released simultaneously on each city's government affairs website and the provincial bureau's government affairs website to achieve data docking. . At the same time, the work updates released by the provincial bureau are also reflected on the government affairs websites of various cities.

4) Notices and Announcements

This column must include official documents, notices, announcements, etc. issued by superior authorities and the unit.

When building this functional module, each city must uniformly adopt the information release system of the Provincial Tourism E-Government System website, and the issued notices and announcements will be released simultaneously on each city's government website and the provincial bureau's government website to achieve data docking. . At the same time, notices and announcements issued by the provincial bureau are also reflected on the government affairs websites of various cities.

5) Policies and regulations

The content that must be included in this column is organized in accordance with the "12301 Tourism Service Hotline Data Collection Standard (Trial)" (January 2008).

When constructing this functional module, each city must strictly follow the "12301 Tourism Service Hotline Data Collection Standard (Trial)" (January 2008). At the same time, the information content must reflect relevance, involve national regulations, departmental rules, industry standards, regulations, etc. issued by the superior authority, and be directly linked to the corresponding section of the government affairs website of the superior authority.

2. Online office

When building this functional module, each city must maintain unity with the provincial bureau and adopt the following online office system:

1) Government Affairs Online news release system

2) Tourism project management

3) Tourism resource database

4) Tourism area rating

5) Star hotel management

6) Tour guide network management system

7) Human resources management

8) Travel agency declaration system

9) Travel agency business annual inspection system

10) Travel agency outbound travel declaration system

11) Holiday travel forecast system

12) Tourism statistics online submission system

13) Tourism forecasting system

14) Tourism complaint statistics

3. Information materials

When building this functional module, each city should cooperate with the province The bureau uniformly uses the Shandong tourism database release system. If it has established its own database system, it must provide a data interface corresponding to the provincial bureau and upload data regularly. The content items that must be included are as follows:

　1 ) Leadership speech

　2) Policies and regulations

　3) Tourism statistics

　4) Tourism planning

　5) Education and training

6) Industry management

7) Tourism complaints

8) Tourism information

9) Tourism promotion

10) Tourism products

11) Tourism associations

12) Tourism special topics

13) Media promotion

4. Online services

This module mainly provides online services to answer various questions raised by the public and realize online communication between government departments and the public.

When building this functional module, each city must uniformly set up a link button to the online service module of the website of the superior authority. Tourism website construction plan 2

1. Introduction to the plan

Zhangjiajie Hongxun Technology

The goal of "tourism enterprise online platform" is website business type, website Functional complex. The scope of the website business type is to provide fast and practical basic online services for tourism enterprise users; the scope of the website functional type is to provide online application services including office functions for enterprises on the Internet.

"Tourism Enterprise Internet Platform" is a website business platform for the needs of tourism users and industry operators to build ASP operations. The platform integrates almost all website management functions, including agent management, user management, resource definition, service customization, rate setting, business strategy management and other management functions. Integrating agent online services, application service integration, operation business management and other functions into a unified platform system allows operators to easily provide a streamlined, factory-based, and A low-cost, high-efficiency solution.

2. Solution content

The solution integrates almost all ASP website operation functions, integrating the operator's online business management system, operation system management, agent business support system, and reservation Online service portals, various applications and other functions are integrated into a unified platform system.

Operation of a comprehensive online business management system

Website operators can use the comprehensive business management system to configure resource allocation, service customization, tariff management, business strategies, and other aspects of the operator's online service portal. Functions such as user and agent management, order processing, and system activation are all comprehensively coordinated and managed. It enables operators to clearly and smoothly control and manage main processes and business objects in complex business processing.

Agent business support system

It incorporates the concept of business supply chain and can manage multi-level agents, () can manage multi-level user members, reflecting It adopts the design concept of WITS with operators as the service center.

Agents can use the business management system provided by the operator to carry out agency business for ASP services. Agents use the agent back-end business management system to browse and query the resources, services, and rates provided by the operator's online service portal; they also manage their own developed users, orders placed by users, and their own expenses.

Shopping-style online service portal

Supports two shopping modes: users order services through the agent website; users directly order services on the operator website. Users order services through the agent website, which is a BtoB shopping model; users directly go to the operator website to order services, which is a BtoC shopping model. The shopping online service portal is the operator's website portal. Including: registration and login, online service configuration, online service purchase and other modules.

Operation system management

Realize the management and monitoring of the platform system database, space, domain name, and site; realize the distributed deployment of the platform system architecture; realize the regular collection of hardware and platform performance data and monitoring; realize customized analysis, measurement and early warning of hardware and platform performance collection data. Provide ASP operators with a system-level management platform that mainly implements semi-automatic management of space, domain name, and site, regular automatic collection of system performance data, customized performance measurement, early warning and other functions.

Self-service website system

Including customer self-service website creation system, customer website and other parts. Through the website creation system, tourism organizations can apply for domain names in real time, perform instant-build, instant-view, and instant-obtain website deployment, structure adjustment, template modification, column management, content publishing, file management, status monitoring, and optional Online communication, forums and other customizable services. Even users or multi-level organizations who are proficient in computers can quickly complete the self-service application, establishment and maintenance of the website online.

Online system

An online business model between tourism enterprises and consumers. E-commerce has advanced and complete online shopping functions and powerful back-end management functions. Merchants can use online stores to quickly Build an online business platform with personalized storefronts, interactive sales, product management, sales statistics, order tracking, member management, vendor management, strategy management, online payment and other functions. Can meet the promotion and sales of a variety of tourism products.

Enterprise mail system

It is an electronic post office system used independently by tourism enterprises. When you need to manage all your mailboxes in a unified way, such as sending and receiving, centralized backup, etc., you can consider establishing an electronic post office. The space can be divided arbitrarily and multiple mailboxes can be assigned to employees. Customers using "Group Mailbox" do not need to purchase additional hardware or software, and do not need to be equipped with senior system administrators. All application services are provided by the cluster management department to provide support services to customers.

Travel agency information release system

Mainly completes the release of product information for travel agency members to provide information for other peer members, hotel members and the public to query, and improve service quality and efficiency. The information of travel agencies mainly includes information on travel route releases, ground travel route quotations, and ground pick-up individual service quotations. In order to provide passengers with more economical and convenient ground transfer information, the ground transfer information is specially separated to provide information on individual ground transfer services.

Hotel information release system

The hotel information system is a module that introduces the hotel's service information, service quotations and service features to tourists and tour groups. It is mainly divided into three aspects. , hotel information release, hotel information maintenance, hotel information retrieval.

Message release system

An important channel for releasing product/supply and demand information, pushing information directly to members' mailboxes. Among the various product/supply and demand information released every week, selected parts are packaged and processed into a weekly electronic publication.

3. Solution features

Unified customer portal system

Composite system operating platform

Multi-station collaborative architecture design

Flexible agency business system

Unified multi-level user management

Flexible role control

Powerful security mechanism

Centralized system management

Strong back-end support system

The hotel reservation system solution for the tourism industry is for tourism enterprises to provide services to national and multinational users, agents, distribution points, and salesmen. Provide all-round business promotion and support, and can quickly achieve flexible and unified management of members, membership cards, hotel listings, ticketing, prices, discounts, charges, and sales policies.

Functions include: providing enterprises with customer or member information management, transaction information management, membership card issuance management, consumption points management, complaints and feedback, current settlement, performance rewards and punishments, fax integration, short message integration, etc. Meet the needs of enterprise sales automation, customer resource management, and mining of sales opportunities.