Why can’t I receive text messages on vivo x6?

1. Some SMS/MMS messages cannot be received

1. Check whether the number blacklist is set in the harassment message interception

Enter the message APP--upper right corner "Circle icon"--harassment information interception--blacklist management--number blacklist. If the number is added to the blacklist, incoming calls and messages will be intercepted

2. Check whether there is a third-party housekeeper The software intercepted SMS/MMS messages

Some security management software will intelligently filter received SMS/MMS messages. It is recommended to uninstall the application. The lists of these software are generally named after "XX Butler" or "XX Security Assistant";

3. Please check whether you are just unable to receive SMS/MMS messages sent by Apple mobile phones

If you are just unable to receive SMS/MMS messages sent by Apple mobile phones, you can receive messages sent by other mobile phones. It may be that your mobile phone number has been bound to an Apple device before, and the other party sent you an iMessage instead of an ordinary text message. Please refer to Apple's official instructions to unbind your mobile phone number from Apple devices. Please follow Apple's official instructions for specific steps.

4. Check whether the SMS/MMS content contains sensitive words, causing the mobile phone to be unable to receive it.

Please let the other party use test SMS/MMS, such as sending: Hello, thank you, etc. , check whether it can be received normally. If it can be received normally, it means that the SMS/MMS sent before may contain sensitive words.

2. All text messages cannot be received

1. You can try turning airplane mode on or off, or restarting the phone and re-triggering the network before trying.

2. Third-party SMS/MMS Apps may have compatibility reasons. It is recommended that you use the system’s own SMS App. Go to Settings--Applications and Permissions--Permission Management--Permissions--Default Application Settings--Information and set to Information.

3. It is recommended that you place the SIM card on another mobile phone to receive SMS/MMS for testing. If you still cannot receive SMS/MMS messages, it is recommended that you consult your operator's customer service.

4. Go to Settings--System Management/More Settings--Backup and Reset/Restore Factory Settings--Restore all settings and follow the on-screen prompts.

Note: Restoring all settings will not delete any media files. It will only restore all settings on the phone. Some third-party application accounts require re-logging in. Please confirm that it will not affect the use of the software before proceeding.