What should I do if my mobile phone number changes and I can't send an activation message when I log in to mobile banking?

If you find the original mobile phone, you can enter the "My Services" menu under the mobile banking interface and select "Manage Binding Devices" to display the binding information of the customer.

Click Unbind to unbind the phone.

If the original mobile phone is lost or cannot be unbound on the original mobile phone for other reasons, you can log in to the online bank that signed the "Internet Banking Shield" to unbind it. The specific steps are as follows: log in to online banking, select My Account-Other Account Services-Channel Interactive Signing-Unbind the mobile banking client.

Note: SMS reminder is invalid for new mobile phone number. The key is that the mobile phone number reserved by the bank card must be a novice mobile phone number. These two figures are different. The mobile phone number reserved by the bank card is very important, and you can pay online through SMS authentication. To change the mobile phone number reserved by the bank card, the account holder must go to the bank outlet with his ID card and bank card.