How to refund and cancel orders in Tik Tok?

Tik Tok is a short video platform, which does not provide the function of purchasing goods, so it is impossible to directly refund and cancel orders on Tik Tok. If you purchase goods on other platforms and need to refund or cancel the order, you can follow the following steps:

1. Log in to the account of the merchant platform where you buy goods, such as Taobao and JD.COM.

2. Find the order management page, and find the order that needs to be refunded or cancelled among the orders to be shipped or received.

3. Click to enter the order details page to view the order status and refund/cancellation rules.

4. According to the specific rules of refund/order cancellation, choose the operation mode of applying for refund or order cancellation.

5. Fill in the reasons for refund/cancellation of the order and submit the corresponding application materials (such as photos, videos, etc.). ) According to the requirements of the platform.

6. Waiting for the merchant to review and process your application will generally give a reply and processing within a certain period of time.

It should be noted that different merchant platforms may have different refund/cancellation policies, and the specific operations and rules may be different. It is recommended that you carefully read the relevant regulations and instructions of the merchant platform, or contact the merchant customer service staff for more accurate guidance.