Why can't I see the card number on the bank card?

If the bank card can't find the account information, the following situations are likely to happen:

1. The status of the bank account to be queried is abnormal, and it may have been cancelled or expired, or it is in the state of reporting loss.

2. The account information provided by the customer is incorrect when inquiring, and the card number does not match the cardholder's name. As a result, the system can't find it naturally. Advise the customer to check the information and provide the correct information again.

If the customer can't find it himself, it is recommended to contact the customer service of the bank and provide personal identification information for the customer service staff to help with the inquiry.

Extended data:

Bank deposit accounts are divided into basic account, general deposit accounts, temporary deposit accounts and special deposit accounts.

Basic deposit account is the main account for transfer settlement and cash receipt and payment, and the fund receipt and payment of daily business activities and the withdrawal of wages, bonuses and cash can be handled through this account. A depositor can only open a basic deposit account in a bank.

Opening a basic deposit account is a prerequisite for opening other bank settlement accounts. According to the Regulations on the Administration of RMB Bank Settlement Accounts, an organization can only choose one bank to apply for opening a basic deposit account.

The general deposit account is used to handle the deposit of depositors' loans, repayment of loans and other settlement funds. This account can be used for cash deposit, but not for cash withdrawal. There is no limit to the number of accounts opened.

General deposit accounts can handle payment business from the date of formal account opening, except for general deposit accounts opened for loan transfer. Units or organizations that need loans or other settlement may open general deposit accounts with depositors in basic deposit account.

There is no limit to the number of ordinary deposit accounts that depositors can open. Depositors can choose their own banks with different business ideas, which can not only enjoy the special services of different banks, but also disperse the possible capital risks in opening an account in one bank. However, it needs to be clear that a general deposit account cannot be opened in basic deposit account (referring to the same business institution) in the depositor's bank.

To open a general deposit account, the depositor shall fill in an application for opening an account and issue the following documents to the bank where the account is opened:

1. Open the certification documents specified by basic deposit account;

2. basic deposit account account opening permit;

3 depositors need to borrow money from banks, and should issue loan contracts;

4. The depositor shall issue relevant certificates of fund settlement. Open the program

Temporary deposit account is a bank settlement account opened by depositors for temporary needs and use within a specified period of time. When it is necessary for temporary business activities in different places, you can apply for opening a temporary deposit account in different places for the receipt and payment of funds.

Special deposit account refers to a bank settlement account opened by depositors in accordance with laws, administrative regulations and rules for the special management and use of their special funds.

Special deposit accounts are used to handle the receipt and payment of various special funds, which are applicable to capital construction funds, renovation funds, extra-budgetary funds, grain, cotton and oil purchase funds, securities trading settlement funds, futures transaction deposits, trust funds, interbank funds deposited by financial institutions, policy real estate development funds, bank card reserve funds, housing funds, social security funds, income remittance funds, business expenditure funds, and organizations where the party, league and trade union are located.