Joke Collection Website - Public benefit messages - N9009 mobile phone has SMS ringtone, but there is no SMS prompt. After opening the SMS interface, there is a preview, but there is no content after clicking on it.

N9009 mobile phone has SMS ringtone, but there is no SMS prompt. After opening the SMS interface, there is a preview, but there is no content after clicking on it.

Dear Samsung users, hello:

According to the feedback, it is suggested to try the following first:

1. Open phone settings-General-Application management-All information-Clear data.

2. Check whether the third-party interception software is installed. You can enter the software settings to turn off the interception function or try to uninstall.

3. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and try to restore the phone to the factory settings (reset).

If the problem still exists, please send the phone to the nearest Samsung service center for testing.

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.