I will never answer Unicom Mobile's phone again!

After Unicom told me to open svip, I received a mobile phone upgrade package yesterday. Eat a sting, but you don't gain wisdom. I even ate two cleverness and wanted to write an article. Never answer this phone again! It's hard to buy and sell, and I feel like a fool. Just hang up this phone. Why can't I refuse? Moreover, I have to believe the staff's nonsense. I don't understand that others have sales commissions? !

First of all, I was still in the toilet when the Unicom phone rang. I just bought the Dawang card, and I am full of joy. I thought that when I placed an order, I chose to send video members, which could save a lot of traffic, and there were also video members. I've just studied for a few days, but I haven't found out how to do it. I always forget to call Unicom's customer service, and I feel in no hurry. Then when I went to the toilet that day, I just got a call from Unicom customer service, and I was wondering if I wanted to open the video. As soon as I connected the phone, people said they could help me open a video member. Teacher Wang said that he spoke very quickly, and I only understood what the video members said. I said yes, yes, and then Liu Ma replied to her the SMS verification code she received, and it was over. If you don't hear this, you will deduct more money. As a result, I hung up the phone and found that the member had it, and the monthly rent was deducted immediately (I forgot how much it was, anyway, it was for money). I called back right away, but I couldn't get through. I called 100 10, and there was no manual cancellation. According to its cancellation method, it cannot be cancelled. It says that the company can cancel by clicking on Wangka Welfare and then clicking on the avatar. But it didn't show up after I ordered it ... and the customer service center couldn't contact the labor. The problem of wasting a lot of time in the operation has not been solved. Because of the strong feeling of being forced to buy and sell, I can't contact and handle it in time after consumption, which makes me very angry. I filed a complaint and left a message in official website, indicating that I would pay a return visit within 24 hours. I waited for more than 24 hours, but I didn't return ... I just felt depressed for more than a few hours, and I didn't have dozens of dollars anyway. As a member, it is actually affordable, so I don't need to give it to others myself. But in the future, I really want to ask such unclear calls!

Then, yesterday, when I was going to the toilet, a local number called in. I thought it was express delivery, but I didn't expect it was mobile. I want to upgrade my package. I refused, and then the staff said strongly that I wanted to upgrade. Now everyone wants to upgrade, and I'm confused. Is it because the packaging has changed? The staff said that they only charged an extra dollar. I thought about it, anyway, 8 to 9 yuan is fine, but I think I have to ask more clearly because of Unicom's phone number, and then I asked a few more questions. Why can't the previous set meal be used? She evaded this question, only stressed that it is necessary to upgrade now, and it will be much better to use it after the traffic is upgraded. I remember the last time I opened the traffic package, I asked, can I cancel the traffic package after upgrading? She said yes, but she needed to make another phone call to cancel. Now she only handles the upgrade business. Then I thought that since everyone had to upgrade, and it was only one yuan expensive, maybe the lowest business had to be upgraded to nine yuan, so I agreed. As a result, after sending the text message, she said that it had been upgraded. After that, the monthly subscription 19 yuan will be returned to 10 yuan every month, which means that the monthly rent is only in 9 yuan, and there is 2G traffic ... After hearing this, I understand that there is no need to upgrade at all, okay? It's not the minimum monthly rent upgrade, I'm so angry ... (High energy ahead, I'm going to start recalling our conversation in Rory)

I said I wouldn't upgrade, so cancel it right away. Miss Wang said that it can't be cancelled just after processing. I tried it first, but then I didn't want to cancel it. I said no, not for six months. I want to cancel it now. She said I couldn't cancel. Let me try first. I said at least the traffic packet was cancelled. She said I could handle it myself. I said I don't need to cancel it all, and I don't want this set meal. She said she couldn't handle it and asked me to cancel it myself. As soon as I heard it, I remembered that it was a mess before. After the upgrade, the mobile phone was delayed many times for a long time. Finally, I deliberately found a time, spent a day looking for a direct business hall, and finally changed to the simplest package. I'm a little unhappy about how to cancel it. Your mobile phone is very troublesome You can only upgrade online, and you can't cancel it at all. The business hall must also go to direct sales. It's too much trouble to find a direct-selling one in the hinterland here ... She interrupted me and said that you can do it online. You can cancel online now, as long as you have the service password. I said I didn't remember the service password at all, and she said I could modify it directly online ... Anyway, I lost my patience and didn't want to say anything more. I hung up the phone in frustration and despair, and at the same time I lost confidence in myself. I must be a fool. I don't need these at all. Why does a person who has WiFi at home every day and wants to stay at home for a year spend tens of dollars every month to buy these unwanted traffic!

Today, I called to cancel the mobile traffic package and change it to the minimum package, so I am in a good mood. The customer service righteously told me that I was cheated, saying that my package was a six-month contract period and could not be changed before it expired. Yesterday, the staff told me that I could exchange it, which was a lie. Moreover, the traffic package is also a one-year contract period and cannot be cancelled …

I am really tired. I want to cancel the automatic phone bill deduction. If I can't change my bag, I will stop. Anyway, I haven't used these packages recently. I just think these packages really bother me. My promotion didn't give people clear promotion conditions, and I couldn't find a way to reduce my treatment at all. Maybe I'm too stupid to know how to operate, but the upgrade provides convenience. Shouldn't the health package also provide convenience? Isn't fairness unity? If we really consider protecting consumers' rights and interests, why should we set up an upgrade operation to make consumers operate foolishly, and consumers who downgrade the package will be told that they have been cheated and can't solve the problem?

Really, I deeply understand my parents' resistance to the unknown and strange things. They will boycott all sales information. Even my previous job was sales-oriented, and my parents didn't understand, thinking I was cheating. I can understand now that consumers' trust in businesses is exhausted in such a tortuous setting, and finally righteous words are told to be cheated. I don't have the patience and courage to answer these customer service calls. I lost confidence in myself. As a consumer on the phone, I don't have the courage to say no to the tough tone on the other end of the phone! I always can't hear the real information I want to know, and I don't have enough time to make the decision I need most. I hate this kind of consumption. I really can't cancel it, I admit it, but I just want to complain about this problem. If I have to stop working for a few months, I will find time to deal with it. I will definitely take the initiative to contact customer service for consultation in the future. I will definitely not answer these calls. If I accidentally can't hear this kind of call connected, I will resolutely hang up.

Remember this! Because it's not just stepping on these pits, it's not the first time I've had a super unpleasant experience