Vivoy93 password forgot how to unlock it?

If you forget the lock screen password, you can refer to the following information:

1. Confirm whether the password has been changed

If you enter the wrong password too many times in the lock screen interface, a reminder will be displayed on the screen to inform you that the phone is locked, and the fingerprint/face unlocking method of the device can no longer be unlocked. First, please carefully recall whether the password has been modified by yourself or by friends and relatives. If you can't unlock the device after repeated attempts, please try the following methods.

2. Confirm whether to use multi-user (OriginOS is applicable)

If the screen locking interface of the device is a sub-user or a visitor, the set password cannot be used because the data between the users are independent, so it is recommended to switch to the corresponding user and try to unlock it. Switching method: click the user name and select the corresponding user.

* Note: If the user name is not displayed in the screen lock interface, it means that the device is not enabled for sub-users or visitors.

3. Reset the lock screen password through secret security (applicable to some early models)

If you enter the wrong password for 5 times or more and the screen displays the option of "Forgot Password", please click "Forgot Password" and try to reset the password after you choose to verify according to the secret security question.

* Note: If the "Forgotten Password" option is not displayed or there is no security problem after clicking "Forgotten Password", it means that the device does not support screen locking security

4. Reset the mobile phone through the cloud service

If you have turned on the "Find Mobile Phone" function on the device before forgetting the password, you can try to access the cloud service webpage (webpage link) through other devices, log in to vivo account and enter "Find Mobile Phone".

* Note:

①? "data backup" on the mobile phone page can only back up data that supports automatic synchronization, such as contacts, short messages, schedules and notes, to the cloud service, but not photos and videos.

② If the words "To protect data security, all functions can be used only after unlocking" are displayed on the screen, it means that some functions of the mobile phone have been disabled. In this scenario, the mobile phone will not execute the related instructions sent by the web page of the cloud service, such as data backup and clearing the mobile phone.

5. reset the phone /Pad in Recovery mode (Android 1 and above, check the Android version path of the model: Settings > System management > About mobile phones)

If you confirm that you have forgotten the password of your device and need to unlock it, some models can use the Recovery mode to reset the device. However, this operation will erase all the data in the device, including the password, and it cannot be recovered. I suggest you recall whether

you have backed up the data through cloud services or other means. If you have not backed up the data, you will not be able to keep the data on the device.

if you confirm that you need to use the Recovery mode to reset the equipment, please follow the following steps:

1. Enter Recovery: please press and hold (power button+volume plus button) in the power-off state, and when you see the words vivo or QOO, let go to enter the FASTBOOT mode, press "volume-"to move the cursor to "enter RECOVERY" and press "power button" to confirm.

* Note: The operation of different models is slightly different. Please refer to the following corresponding operation methods for details:

Folding screen: operate after expanding the internal screen in the power-off state, and press and hold the "power button" and "volume+"for about 5 seconds at the same time to enter the FASTBOOT mode.

NEX 3/NEX 3S: Press and hold the top round key for about 1.5 seconds in the off state, and then press and hold "Volume+"to enter the FASTBOOT mode.

2. clear data: in the RECOVERY mode interface, select "clear data" and then "clear all data". At this time, the mobile phone data will be cleared. Please wait patiently for the completion of clearing.

3. Restart the phone/tablet: When the screen displays the words "successfully cleared", select "Return" to return to the RECOVERY mode interface, then select "Restart", and then set and use it.

* Note: If you enter the activation interface (display: activated device) after restarting, it is because your device has turned on the "find device" function, and you can enter the system normally by entering the correct password of vivo account. If you forget the password of vivo account, please click this link (webpage link) to try to appeal your account or reset your password.

VI. Go to the service center for handling

Because of your privacy and information security, the screen lock password needs to be manually set and confirmed by the user and stored locally in the mobile phone through an encryption algorithm, and the mobile phone does not have the function of automatically setting or modifying the password. As a manufacturer, we also don't have the way to obtain the lock screen password of the device. Once the lock screen password is forgotten, we will not be able to unlock the mobile phone while retaining the data in the device.

if the above methods still don't help you, please bring your purchase certificate/ID card and your mobile phone to the vivo customer service center to swipe the machine to unlock it. After the service center operates in the way of unlocking by swiping the computer, all data in the equipment will not be preserved.

you can use this link: webpage link? Find the address and telephone number of the nearest customer service center. It is recommended to call the customer service center in advance to confirm the relevant matters and understand the working hours before going, so as not to delay precious time.