Samsung GT-s5368 can display the received messages but can't see them in the inbox. The messages can be sent but can't show what's wrong in the mailbox.

Hello, thank you for using Samsung products!

Please refer to the following for the problem that the mobile phone can't view the short message:

1. Delete some read information in the mobile phone.

2. Verify the remaining capacity of the mobile phone memory (Settings -SD card and mobile phone memory)

3. Check whether the third-party SMS management software is installed.

4. Back up mobile phone data (phone book, text messages, pictures, etc. ) and restore the phone factory settings (Settings-Privacy-Restore Factory Settings).

If the above methods still can't solve the problem, it is recommended to send the mobile phone to the nearest Samsung service center. Please click the following link for service center inquiry:/support/location/supportservice.do? Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

I hope the above information can help you, thank you!