Joke Collection Website - Public benefit messages - The floating icons on the mobile desktop cannot be deleted and all floating windows have been closed.

The floating icons on the mobile desktop cannot be deleted and all floating windows have been closed.

According to the description, it is recommended that you:

1. Try to uninstall the recently installed third-party software.

2. Check whether there are system updates pushed to the phone and upgrade the phone to the latest system version.

3. Back up data (contacts, text messages, photos, etc.) and try to restore factory settings.

If the problem persists, it is recommended that you bring the machine, purchase invoice, and repair card to the local Samsung after-sales service center for testing.