9 100 SMS has no voice prompt, and there is no SMS prompt logo on the desktop. What happened?

Hello, I am very sorry for the inconvenience caused to your use!

According to your description, try the following methods:

1. Check whether the notification function is turned on: Information-Menu Key-Settings-Notification (tick)

2. Check the volume setting. Mode: Enter Settings-Sound-Volume-Turn up the notification bell.

3. Check whether the third-party SMS software such as WeChat is installed or uninstalled.

4. Back up mobile phone data (phone book, SMS, multimedia documents, etc.). ) and restore the factory settings (Settings-Personal-Privacy-Restore Factory Settings).

5. If the above problems still occur, it is suggested that you take the purchase invoice, maintenance card and mobile phone to the local Samsung service center for professional engineers to help you test.

For the address of the service center, please click:/support/location/supportservice.do? Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

I hope it helps you, and I wish you a happy life!