Why didn't 10086 receive the message?

1. If your mobile phone card is put in your mobile phone, can you receive SMS normally except 10086? If so, the SMS channel is normal.

2. If your mobile phone card is placed in another mobile phone, can you receive the short message of 10086 normally? If you can, it means that the SIM card itself is fine.

3. If you put another SIM card in your mobile phone, can you receive the short message of 10086 normally? If so, your mobile phone is fine.

If 1 and 2 are affirmative and 3 is negative, it means that there is something wrong with your mobile phone system. It is recommended to change the mobile phone to the room version.

If 1 and 2 are negative and 3 is positive, it means that there is something wrong with your SIM card or system data. It is recommended to call 10086 on other mobile phones for feedback.

No other software is installed, which may be the cause of mobile phone virus. It is recommended that you restore the factory settings or brush the machine under the guidance of professionals. If it is difficult to operate, it is recommended to operate on the mobile phone repair network.

Tips: Please back up your personal information before restoring the factory settings or brushing the machine.