Basic etiquette and 7 taboos of calling.

We call every day, so do you know the etiquette of calling? The following is the basic etiquette for calling everyone, I hope I can help you!

The basic etiquette of making a phone call

First, the caller, as an active actor, should consider the feelings of the passive receiver;

Second, don't make unprepared phone calls. When you make a phone call, you should have a good mental state. It's best to stand or sit, but don't lie down or lean on the sofa, it will make a lazy sound, and you can't talk on the phone while eating. Before picking up the receiver, you should understand what to say after the call, with clear thinking and clear points;

Third, choose the appropriate call time. The principle is to disturb each other's work and rest as little as possible. Generally speaking, three meals; Before 7: 00 am (8: 00 on holidays) and after 10: 00 pm; It is not appropriate to make a phone call when the other person is going to work or coming home from work. Don't call in the middle of the night unless you have to, so as not to disturb the other party and their families. Talk time should also be controlled, try to make a long story short;

Fourth, pay attention to being polite. The volume should be moderate, subject to the other party's clear hearing. Speak slowly, in a calm tone, and give each other a sense of intimacy, but don't be emotional and put on airs;

After connecting the phone, you should immediately make a brief greeting, introduce yourself and tell the person you want to talk to. Never say? Do you know who I am? Guess! ? Words like this;

Sixth, the courtesy of answering the phone reflects a person's education, family or work style;

7. Pick up the receiver. First of all, tell your company name in polite terms, so that on the one hand, you can say hello politely and let the other party hear your company clearly.

Eight, answer the phone in the office, to avoid no one watching, affecting others' work;

If the other party wants to page other colleagues, the receiver should tell the other party enthusiastically, such as? Ok, just a moment, please. ? Then cover the receiver with your hand, or ask for it or hand it directly to your colleagues. If the colleague is not present, the receiver should say politely:? Can I take a message? ,? May I leave your phone number? Don't use voice? Not here? 、? Don't you see? Hang up the phone immediately;

Ten, prepare a pen and paper by the phone, so as to write down the other party's message at any time;

1 1. When you answer the wrong phone, please kindly say:? Sorry, you have the wrong number? ; When the telephone conversation is coming to an end, you must ask the other party, which is both a respect and a reminder. Goodbye? Polite language like that ends;

Thirteen, put down the microphone action should also be gentle. If the voice just fell, would you? Dad? Snapping at the receiver may make your manners in front of you disappear. Generally, let the respected person or the caller put down the receiver first;

Be sure to use polite language when calling. Hello? 、? Have I made myself clear? 、? Thank you? 、? Goodbye? 、? Good night? ;

Fifteen, mobile phone etiquette has both the characteristics of telephone etiquette and its special norms. The basic feature of mobile phones is mobility, which may bring noise anywhere, so mobile phone users should pay special attention to others;

Sixteen, boot is the basis of the call. Under normal circumstances, it is necessary to keep the mobile phone turned on and carry it with you to answer it in time, so as not to let the other party wait anxiously, nor to let the mobile phone far away from the owner disturb others. If it is inconvenient to answer in time, you should reply in time and explain the reasons when you have the opportunity, and apologize;

17. Never let it ring when it shouldn't. In special occasions, such as driving, meeting, surgery, lectures, performances and speeches, in theaters, hospitals, concert halls and libraries, in airplanes, buses and hotel lobbies? You can't talk on your cell phone like no one's watching;

To make a long story short, take care of others. Pay special attention to being concise when talking on a mobile phone to save talking time. It is more important to make a long story short if the other party is on the road or doing business or in an occasion where it is not suitable to talk more. It is best to tell your position and let the other side judge their situation;

Nineteen, there are more and more functions of mobile phones now, but we should pay attention to it: don't use it to send information spam to acquaintances, and don't use it to make vulgar jokes.

Seven taboos for making phone calls.

1, put the phone close to your ear when dialing.

When the phone is dialed out but not connected, the radiation will be obviously enhanced. At this time, you should put your mobile phone away from your head and talk again after about five seconds.

2、? An ear? Marijuana? Mobile phone porridge

Studies have shown that long-term continuous radiation may affect the brain. Experts suggest that it is not advisable to talk on a mobile phone for a long time. Consider switching to a landline or using headphones. If you have to talk directly on your mobile phone for a long time, you should also rotate your ears every one or two minutes.

3. Personal call? Hiding in the corner, whispering?

For calls involving private content, many people like to hide in the corner of the building to answer them. Generally speaking, the signal coverage in the corner of the building is poor, which will increase the radiation power of the mobile phone to some extent.

Similarly, be careful in narrow and closed environments such as elevators.

4. Hang your mobile phone around your neck or waist.

The radiation range of the mobile phone is an annular belt centered on the mobile phone, and the distance between the mobile phone and the human body determines the degree to which the radiation is absorbed by the human body. So, people and mobile phones need to be kept? The beauty of distance? .

Some medical experts pointed out that people with cardiac insufficiency and arrhythmia should not hang their mobile phones on their chests. If the mobile phone is often hung on the waist or abdomen of the human body, it may affect reproductive function. A healthier and safer way is to put the mobile phone in the carry-on bag and try to put it on the outer layer of the bag to ensure good signal coverage.

5. The weaker the cell phone signal, the closer the ear is.

When the cell phone signal is weak, many people instinctively put their cell phones as close as possible to their ears.

However, according to the working principle of the mobile phone, when the signal is weak, the mobile phone will automatically increase the emission power of electromagnetic waves, which will obviously increase the radiation intensity. At this time, the ear is close to the head, and the radiation received by the head will increase exponentially.

6. Wandering around and moving around a lot

Some people like to move around unconsciously when they are talking on their mobile phones, but they don't know that frequent moving positions will cause fluctuations in the strength of the received signals, leading to unnecessary short-term high-power transmission.

In addition, in order to avoid too frequent area switching, the mobile phone may designate a high-power base station with wider coverage to provide services, and its transmission power will increase due to the increase of transmission distance.

7, long-term crooked neck call

Studies have shown that excessive tilting or stretching of the neck for a long time can lead to ischemic stroke, and the side of the face with the mobile phone is prone to acne.

1. When in standby mode, don't put your mobile phone in your chest or pants pocket, but try to put it in your bag or on the table.

2. When making a phone call, don't stick your phone to your ear before dialing? Hello? Hello? Shout, wait a second or two before sticking it to your ear.

3. When turning on, turning off, texting or surfing the Internet, try to stay away from your head and increase the straight-line distance.

4. Don't put your mobile phone under the pillow when you sleep, don't get too close to the bed, or simply turn it off.

5. Talk on the phone for a long time, use headphones as much as possible, or answer the phone alternately. At the same time, don't walk around at will, which will cause the strength of the received signal to fluctuate, thus causing unnecessary short-term high-power transmission.

6. If you must carry a mobile phone, please make sure that the keyboard is facing your body and the back is facing the outside of your body. The electromagnetic field transmitted in this way can stay away from your body.

7. When talking, the mobile phone should be at least 5 cm away from the body. Because at a distance of 5 cm from the body, the intensity of the electromagnetic field amplitude of the mobile phone is 1/4, while at a distance of 9 cm from the body, its intensity is only 1/50. So it's best to use speakers or headphones. In both cases, the radiation of the mobile phone is only1100 of the standard mobile phone.

8. When you speak, change your body position regularly. This can disperse the radiation received by the body. In addition, when the other party picks up the mobile phone, put it on the ear to reduce the radiation released by the electromagnetic field.

9. Besides not walking around and using mobile phones, try to avoid using mobile phones in cars or trains. Because at this time, the mobile phone keeps trying to connect the interrupted signal, which will maximize the radiation.

10, send more text messages and call less. This will reduce the contact time between the phone and the head.

1 1. Don't put your mobile phone next to the pillow when you sleep. Pregnant women had better not use it.

12, the mobile phone is almost dead and charging, so it's better not to make a phone call.