I haven't reset my password. Why do I receive a message to reset my password?

Dear telecom users, hello! First of all, thank you for your support to China Telecom. Generally, the following reasons are received: the mobile phone sends a short message instruction to reset the customer password to the system, and then the system will send the short message content of resetting the customer password to your mobile phone; In addition, if you contact our customer service staff and say that you have forgotten your password, the staff will also send you a short message on how to reset your password. If you didn't do it yourself, I suggest you check with your family or friends if you have sent similar text messages recently or contacted our customer service staff. If you have any questions, please contact QQ customer service at 8000 10000.

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