Why hasn't the phone bill for redemption of points arrived yet?

Because the information you provided is unknown, if you mean that the phone bill has not arrived after payment by points and cash, it is not excluded that the account is delayed due to problems such as busy system. It is recommended that you notice the SMS reminder within 48 hours; If you mean that points are exchanged for prepaid cards, you need to recharge your account with the prepaid card password. If you need to check the password of the prepaid card, you can log in to the online business hall /v to participate in the activity!

You may also worry:

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