I dropped my mobile phone card. I have to accept the verification code now. How to solve it?

If the mobile phone card is lost, you can't receive the verification code information. It is suggested that you reissue your mobile phone card as soon as possible after reporting the loss, and you can't receive the verification code information until the number returns to normal use.

You can log in to the online business hall /02DAa, and click "Business Handling" > "Other Business" > "Loss Reporting and Decoupling" to report the loss or decouple it.

If you need to apply for a replacement card, you can go to the local business hall, and the required information is as follows:

Payment after 1.: Provide valid identification of the owner.

2. Prepayment: prepaid users with real-name registration system provide valid identity documents of the owner, and non-prepaid users with real-name registration system need to apply for replacement cards after real-name registration;

3. Entrust others to handle it: the agent shall submit the original valid identity documents of the principal (owner) and himself at the same time, and shall not entrust others to handle the replacement card in different places;

4. Company customers: provide the original valid certificate of the company, the letter of introduction of the company (with official financial seal), the ID card of the manager or other valid identification documents.

Tips: You need to settle the arrears and pay the card replacement fee. You can consult local manual customer service or go to the local business hall for specific charging standards.

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