There is no sound when the phone is talking. What happened?

If you use Huawei mobile phone and there is no sound when playing WeChat voice message, you can operate in the following ways:

First, please turn the volume of the media to the maximum.

Please check whether the volume of the media is turned to the maximum. You can go to Settings, search and click on the media, turn up the volume of the media and try to play the voice.

Please confirm whether a Bluetooth device is connected.

If the phone is connected to a Bluetooth device, the sound may be played from Bluetooth devices, such as Bluetooth headsets and car Bluetooth. You can go to Settings, select Bluetooth and see if a Bluetooth device is connected. If so, please disconnect the Bluetooth device and try voice playback again.

Third, turn off the function of the receiver to play voice.

Please turn off the function of using the handset to play voice in WeChat settings. You can enter me >; Settings > Chat, click Close to play voice switch with the handset.

Please make sure that the intelligent key device is plugged in.

At present, intelligent key equipment (such as 360 intelligent key, Xiaomi intelligent key, ICBC U shield, etc. ) It may cause confusion in the audio channel of WeChat, and the voice played by WeChat cannot be sent from the mobile phone. Please unplug intelligent key and try again.

Please check whether the network signal is good.

If the current network signal is poor or the interference is strong, it may also lead to abnormal call. If conditions permit, please move to a better network signal environment and try to use the voice function again.

6. Please check other usage scenarios.

Try calling or using the voice function of other applications to check whether the sound is normal. If only one application has no sound, it may be the application itself. If there is no sound in all scenes, please restart your mobile phone or back up data (WeChat /QQ and other applications need to be backed up separately) and upgrade your mobile phone system to the latest version.

If the above methods fail to solve the problem, please back up the data in advance (WeChat /QQ and other applications need to be backed up separately) and bring the purchase voucher to Huawei Customer Service Center for testing and processing.