What is 1238 1?

1238 1 is a public service telephone platform that provides foreign-related government information services in the name of the Ministry of Industry and Information Technology.

Accept and handle the public's consultation, suggestions and complaints about the relevant work of the Ministry of Industry and Information Technology by means of manual transportation and messages from the minister's mailbox. 1238 1 All the existing service telephones of the Ministry of Industry and Information Technology will be integrated, and the "one-stop" service of the Ministry of Industry and Information Technology for grandpa's service telephone will be realized according to the principles of unified acceptance, responsibility handling, unified reply, unified supervision and unified evaluation.

The system can automatically analyze and find potential victims by using big data, artificial intelligence and other technologies according to the numbers involved provided by public security organs, and send early warning messages to users at the first time through the short message port of 1238 1. It is suggested that users may face nine types of telecommunication network fraud cases, such as "loan", "single rebate", "impersonating public security law" and "killing pig board". The system does not involve users' personal information, and has deployed protection measures such as anti-attack, anti-leakage and anti-theft.

When the user receives the fraud warning message of 1238 1, it means that he is being infringed by online fraud. He should be vigilant, stop contacting the fraud number prompted by the message, stop contacting the fraudster or stop paying the funds in time, and effectively reduce the risk of being cheated. If in doubt, please call the public security organs at 1 10, 96 1 10 for consultation.

legal ground

people's republic of china network security law

Article 34 In addition to the provisions of Article 21 of this Law, key information infrastructure operators shall also perform the following security protection obligations:

(a) the establishment of a special safety management organization and safety management person in charge, and the safety background review of the person in charge and key positions;

(2) Conducting cyber security education, technical training and skill assessment for employees on a regular basis;

(3) Disaster recovery backup of important systems and databases;

(four) to formulate emergency plans for network security incidents and conduct regular drills;

(5) Other obligations stipulated by laws and administrative regulations.