How to inquire about telecom charges?

1, telephone enquiry

Dial 10000 with a telecom mobile phone, and select "phone bill integral inquiry and password service" according to the voice prompt, generally press the "1" key; Then select "phone bill inquiry", which is also the "1" key; Then select "real-time phone bill inquiry", usually the "2" key. Different regions may have different methods, but they are all the same. Just present your choice according to the voice; Or press "0" to query manually.

2, SMS query

Send a short message "102" or "ZHYE" to 1000 1 with a telecom mobile phone, and you can find the current phone bill balance in a moment.

3. Online inquiry

Search for "Telecom Online Business Hall" in Baidu, open Telecom official website, and log in to the personal center to inquire about the current telephone bill balance and other detailed business information.

Validity period of telephone bill

The validity period of the telephone bill refers to the fixed validity period corresponding to the prepaid telephone bill itself, which is calculated from the first recharge of the telephone after recharging, and the customer can extend the validity period through recharging.

201165438+February, the three major domestic operators will cancel the validity period of mobile phone tariffs. Among them, China Unicom will cancel the validity period of prepaid product phone charges from May 20 12 1 day.

For prepaid products with no monthly rent or minimum monthly consumption, users can change packages in China Unicom business hall or online business hall, choose prepaid products with unlimited phone bill validity, or apply for extending the phone bill validity for 100 days for free, once a year.