How to view the pick-up code

The pick-up code can be inquired by the courier company and the dispatcher.

First, find your courier number. You can get the express number through SMS, express documents or online express inquiry website. Enter the courier company official website or call the customer service phone of the courier company, and select the corresponding voice or type relevant information according to the prompt.

In the website or customer service system, enter the courier number and the relevant information of the recipient, such as name, mobile phone number, etc. According to the guidance of the system, query the express delivery status, and the pick-up code (also called pick-up code, pick-up code) will be displayed. Usually, these codes will be displayed directly to you through SMS, email or web pages.

If the claim code cannot be successfully found through the above channels, it is recommended to contact the customer service department of the courier company for consultation and solution. It is best to refer to the official instructions of the relevant courier company, or contact the courier company directly to obtain accurate information.

Matters needing attention in taking express delivery

1. Confirm personal identity: show valid identity documents to prove that you are the legal recipient of the package. Common identification documents include ID card, passport, driver's license, etc. In some cases, you may need to provide additional authorization documents to collect them.

2. Check the package information: Before picking up the package, please carefully check the recipient's name, address, courier number and other information to ensure that the package belongs to you and has not been tampered with.

3. Check the integrity of the package: before delivery, check whether the package is in good condition and make necessary inspections to ensure that there are no items missing or damaged in the package. If you find that the package is obviously damaged, you should contact the courier company immediately and take photos to leave a certificate.

4. Confirm receipt: After you receive the parcel, you must confirm receipt under the guidance of the courier. Under normal circumstances, you may need to sign the express order for confirmation. If you can't sign in person, you can entrust others to sign on your behalf, but you need to provide the corresponding authorization documents.