Tmall sent a text message saying that the refund was made to Alipay, but it didn't.

Dear, if the transaction fails and the funds are returned, please check the refund time and destination: 1. For balance payment: return Alipay balance in real time, available status; 2. For bank card payment: the refund time is 3-7 days depending on the card type (there will be no SMS notification when returning the bank card, so please don't take SMS notification as the standard. Please check the details of bank income and expenditure and the progress of credit card refund. You can log in to Alipay and click on the small alarm clock at the top of the page to view it.