Is this information forged?

It looks real. But it's easy to solve:

First of all, you can log in to your bank account, or you can query if you don't have online banking. You can check whether there is any transfer record.

Second, go to official website, where you apply for a card, and ask the customer service to make a phone call. This trick is simple to put it bluntly. Just don't dial the phone number left in the message. You can check the customer's phone number yourself in official website, and then dial the number provided by official website.

If someone else transferred it to you, you can also find it through the first item.