How to guarantee the Apple mobile phone?

Apple's official after-sales service to the iPhone6 of the Bank of China will be different according to the channel or channel you purchased: 1. Purchase through Apple official website Online Store/Offline Direct Store.

If you bought the iPhone6 through Apple's online store in official website or an offline direct store, you can go directly to the offline direct store for after-sales maintenance, and you don't need to bring a receipt. Because your purchase records and information can be found in the computer, there is no need to provide additional information.

The only thing to note is that the Bank of China version of iPhone6 must carry the three-guarantee certificate for after-sales maintenance, but the Hong Kong version does not.

2. Purchase through a third-party authorized dealer

If your National Bank version of iPhone6 is not purchased in Apple's online store or offline direct store, but through a third-party authorized dealer. If you choose to go to a direct store for maintenance, in addition to the three-guarantee certificate, you need to bring the invoice issued at the time of purchase.

Other possible problems.

1. What if there is no direct Apple store in your place?

You can go to the nearest service repair point authorized by Apple for repair (query address). In addition, by the way, even if your iPhone has passed the warranty period, you can still go to the after-sales maintenance point authorized by Apple to replace it with a new one, but you have to charge corresponding fees according to different models, which is not cheap.

2. If there is a problem with the National Bank version of the iPhone, can I go to the Apple Direct Store for a new one?

At present, as long as it is a non-human problem, it can generally be replaced directly in the official retail store. Through Apple China official website, we can learn:

3. Are all the replaced parts brand new? What's the change in the warranty period?

According to Apple's official statement, all parts of the Bank of China version of Apple iPhone, including the replacement of the whole machine, are brand new. As for the warranty period, if only parts or accessories are replaced, you can enjoy the remaining length of the original 1 year warranty period or the 90-day warranty period, whichever is longer; If the whole machine is replaced, the 1 year warranty period will be recalculated after replacement. Bank of China version only

4. Can the warranty period of the National Bank version of iPhone be extended?

Apple launched an extended warranty service for the Bank of China version of iPhone, namely AppleCare+, and you can choose to extend the warranty period of 1 year to 2 years.

Hope to adopt!