Overdue credit card repayments will be recorded in the credit report. Will the bank be held responsible if the bank fails to notify you in time?

Due to busy work and other reasons, many credit card holders often forget to repay when due.

Recently, Xiaocai netizen Xiaowen reported to Xiaocai that his credit card repayment date is the 3rd of every month. He forgot to repay due to work reasons and did not receive any payment from the bank between the 4th and the 9th. On the morning of the 10th, I received a phone call from the bank urging for repayment. After Xiaowen paid off the debt immediately after answering the call, he still received a text message from the bank in the afternoon telling him that the overdue situation had been reported to the People's Bank of China.

Xiao Wen said, "Although forgetting to repay is a personal mistake, the bank can give reminders to customers on the repayment date or just after the due date to avoid affecting personal credit."

As for the overdue reminder service, many Xiaocai netizens said that after consulting the bank’s official customer service, they all got similar answers: “We don’t have this reminder service yet. Users need to keep in mind the repayment date and repay in time. Don’t Overdue.”

The bank staff also said, “On the billing day, based on the user’s preference, the bank will notify the user of the current month’s bill amount, minimum repayment amount, and repayment date via SMS, WeChat, email, etc. Users can arrange the repayment time according to their personal circumstances. According to the credit card regulations and the use contract, the customer is obliged to inquire about relevant matters by himself if he does not receive the billing and reconciliation information, and is not allowed to refuse to repay the debt on the grounds of not receiving the notification. . At the same time, the bank also supports users to apply for deferred repayment before the repayment date, but the holder will be responsible for the overdue repayment. ”

The Bank Card Professional Committee of the China Banking Association once promulgated the "China Bank Card Industry Self-Discipline Convention", requiring card-issuing banks to clarify interest calculation rules to holders and provide "time-tolerant" repayment services, which gives customers a grace period , if the normal holder repays within the grace period after the monthly repayment date, the credit record will not be reported to the People's Bank of China by the financial institution. However, some card issuers stipulate that even repayments within the grace period will be recorded as overdue.

Xiaocai understands that the grace period of each bank is different. Normally it ranges from 1 day to 9 days, and most banks have a grace period of 3 calendar days.

Due to the different circumstances of each bank, Xiaocai believes that everyone should cherish their credit records, repay credit cards on time, and proactively communicate with the bank in case of special circumstances, so as not to affect their credit records and reduce the amount of liquidated damages. expenditure.