I didn't receive a return visit from Tencent customer service.

When you contact Tencent customer service for feedback or support, the customer service staff will contact you according to the situation of the problem. If you miss the call made by customer service, the customer service staff will arrange to call again later. However, due to the work arrangement of customer service staff and other factors, the specific number and time of callback are different. In order to improve the chances of answering customer service calls, please keep your mobile phone open and pay attention to incoming calls.

If you can't call Tencent Customer Service, you can also try other methods to get in touch with customer service, such as online customer service, corporate WeChat, online forums and so on.