12345 sent a text message to the complainant saying that the complainant had been accepted. Can it wait?

The question of explaining your reaction has been accepted. They have received it. Just waiting for your reply. Generally, the response speed is very fast, about 5-7 working days, which seems to be not limited to holidays and weekends, and the service attitude is also very good. If there is any emergency that you want to solve, it is better to call this number. Complaint 12345 will take several working days.

When the complaint reaches 12345, the reply time of the Environmental Protection Bureau of the Judicial Bureau of the Public Security Procuratorate is 30 working days, and that of other functional departments is 15 working days. The functional departments will reply, but 12345 will not reply.

The process is like this. After receiving the complaint, the staff of the operator 12345 need to contact the relevant departments. After receiving the problem, the relevant departments also have a processing time, and they have to wait for a day or so. According to the different complaints and the different speed of the relevant departments to deal with the problems, the response time is different, but the reply will be given within 72 hours.