Didn't you receive SMS notification after receiving the new email?

First, guide the customer to confirm whether to turn on the SMS arrival reminder; Whether the time of receiving new mail is within the time period when SMS notification is prohibited, if the user does not set it, the time of receiving mail is 12pm-8am, and SMS arrival reminder is not sent by default. If the above situation is ruled out, record the customer's complaints and leave a receipt. The following information should be recorded in the receipt: 189 email account number, arrival time of new email, and email subject. Click "official website" Customer Service 22 1 below for more service offers.