Joke Collection Website - Public benefit messages - China Post was fined 4.49 million for illegally handling SMS charging service. What do you think of this?
China Post was fined 4.49 million for illegally handling SMS charging service. What do you think of this?
I think this matter has attracted people's attention. China Postal Savings Bank should take this as a warning, strive for the trust of users as soon as possible, and make adjustments and plans according to the regulations of relevant departments. In the process of development, every company will always encounter various problems, but each company will adopt different solutions to ensure the trust of users and the development direction of the company.
Handling SMS charging business in violation of regulations has made many users accept that many industries and consumers belong to the relationship between consumers and businesses. Whether it is a communication company dealing with mobile phone business or a bank dealing with banking business, these are some consumption patterns of consumers, but these consumers can only get the services provided by the company. China Postal Savings Bank has violated consumers' right to know by handling SMS charging business without users' consent. In fact, banks can completely introduce their business to users, and it is the correct process to obtain the consent of users to open the charging business. The reason why the user can't accept the service is because the other party doesn't approve it.
Adjust the company's plan in time, correct any mistakes, and there will always be more or less mistakes in the development of each company. As long as the company does not harm the legitimate rights and interests of consumers and infringe on the legitimate information of consumers, the company will adjust the mistakes in its development in time and gain more room for progress. China Postal Savings Bank can avoid this phenomenon in time in the later development process, thus protecting the legitimate rights and interests of consumers and users. It is a good thing to know mistakes and correct them, and consumers will forgive a company or institution that corrects mistakes in time.
Generally speaking, I think this matter should attract the attention of the relevant staff of China Postal Savings Bank, and formulate relevant remedial measures or rectification measures according to the touched norms to ensure that the legitimate rights and interests of consumers are not infringed. Don't open various charging services that consumers don't know without authorization, and hand in relevant information in time. This is what banks should do. What's more, the word-of-mouth of any institution or enterprise is gradually accumulated, and China Postal Savings Bank can completely adjust the handling of various businesses in the later development process.
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