Children can't travel alone without unaccompanied service.

Often asked, can children travel by plane alone? In fact, it is completely possible, but it also needs to meet certain conditions. Today we will take a look at the policies of domestic airlines.

In order to facilitate quick reading, a brief summary is as follows:

Domestic mainstream airlines support unaccompanied children/teenagers to fly alone.

The age requirements are 5- 12 (children) and 12- 18 (teenagers).

The requested flight cannot include a stopover (that is, it must be a non-stop flight).

There is a limit to the number of unaccompanied children on each flight. It is best to call 48-72 hours in advance.

Remember to bring your ID card or household registration book.

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China Southern Airlines

I. Definition of Unaccompanied Children An unaccompanied child refers to a child who is over five years old but under twelve years old and under eighteen years old, has civil capacity and is accompanied in the same physical cabin. Such children must go through the relevant formalities for transporting unaccompanied children, and China Southern Airlines can accept the transportation and can only carry it on the premise of not changing the plane.

Unaccompanied children under the age of five will not be transported.

Unaccompanied teenagers refer to teenagers who are over 12 years old but under 18 years old, have no parents or are over 18 years old, fly alone in the same physical cabin and have applied for unaccompanied service.

II. Scope of Applicable Flights We provide services for unaccompanied children and adolescents on domestic, international and regional direct flights of China Southern Airlines (excluding stopovers) and flights actually carried by China Southern Airlines.

Three. The time limit for applying for unaccompanied children/teenagers service must be determined at the time of booking, and no later than 48 hours before the flight departure. Its seat must be confirmed according to the relevant transportation regulations of our company.

Four. Quantity limitation As the carrier is responsible for unaccompanied children/teenagers and needs to provide safe and thoughtful special services and care throughout the voyage, the number of unaccompanied children/teenagers carried on each flight will be limited.

Verb (abbreviation of verb) service charge standard and applicable fare

1) Unaccompanied children tickets:

Domestic flights: adults apply 50% of the ordinary fare;

International and regional routes: Fees are charged according to the freight applicable to unaccompanied children.

2) Tickets and service fees for unaccompanied teenagers:

Domestic flights: charged by ordinary adult fares;

International and regional routes: divided into two parts: fares and service charges. Fare: According to the applicable adult fare. Service charge: 350 yuan RMB or equivalent currency will be charged for each flight segment (subject to the ticket display).

6. Documents require children to purchase tickets with valid identity documents such as ID card, household registration book (16 years old) and passport, and go through the flight formalities with the same original documents as when purchasing tickets. When picking up the plane, the pick-up and drop-off personnel must go through the pick-up and drop-off formalities at the airport with their original valid identity documents.

If you buy an international air ticket, you must fully understand the important travel information such as entry, exit and transit information, applicable laws and regulations of the country of travel before buying the air ticket. Make sure to bring all valid travel documents (passport, visa, relevant documents, etc.). ) travel and comply with the entry, exit, transit or other regulatory requirements of the country where you travel.

Seven. Application method When applying for unaccompanied children/adolescents services, the parents or guardians of the children should fill in the "

Application of unaccompanied children

"(in duplicate). The application of domestic unaccompanied children/teenagers shall be accepted by the ticketing department or customer service center directly under China Southern Airlines (4006695539); Overseas, only in our overseas offices. Under normal circumstances, passengers should check in with the Application Form for Unaccompanied Children 2 hours before the check-in deadline for ordinary passengers.

2. Unaccompanied children/teenagers should arrive at the flight destination accompanied by their parents or guardians, and arrange personnel to meet and take care of the children/teenagers at the disembarkation place, and provide China Southern Airlines with the names, contact addresses and telephone numbers of the pick-up personnel arranged at the flight arrival station. In order to avoid abnormal flight, the shuttle bus should stay at the airport until the flight takes off.

8. Passengers who have booked unaccompanied children/adolescents' services should change their tickets, refund their tickets, change their flights and dates or cancel their services in accordance with the provisions on the use of tickets; If you still need this service after changing your visa, please go through the service formalities again according to the application procedure.

If the flight you booked is abnormal, we will:

1) Change flights that can provide special services for special passengers and their entourage free of charge after obtaining the consent of passengers;

2) After obtaining the consent of the passengers, handle the involuntary refund for special passengers and their entourage.

China Airlines

Well, instructions for handling unaccompanied children's services.

Unaccompanied children refer to children over the age of 5 12 who are not accompanied by adults (18 years old, with civil capacity) when flying. Abbreviation: Hmm (the same below)

Children over 5 years old but under 12 years old must go through the unaccompanied children service procedures when flying alone.

Passengers aged 12 but under 18 can apply for unaccompanied children service voluntarily.

Deaf-mute/blind passengers aged 16 but under 18 can apply for unaccompanied children service voluntarily.

Children under 5 years old and deaf/blind children under 16 years old fly alone, and Air China does not carry them.

Unaccompanied children over 5 years old and under 8 years old are limited to 5 people per flight;

There is no limit to the number of people aged 8 (inclusive) to 18.

Children buy tickets with valid identity documents such as ID card, household registration book (16 years old) and passport, and go through the boarding formalities with the same original documents as when purchasing tickets.

When picking up the plane, the pick-up and drop-off personnel must go through the pick-up and drop-off formalities at the airport with their original valid identity documents.

If you buy an international air ticket, you must fully understand the important travel information such as entry, exit and transit information, applicable laws and regulations of the country of travel before buying the air ticket. Make sure to bring all valid travel documents (passport, visa, relevant documents, etc.). ) travel and comply with the entry, exit, transit or other regulatory requirements of the country where you travel.

At present, through Air China official website, you can apply for unaccompanied children services on the following routes for children over 5 years old but under 18 years old.

1. You can apply for domestic one-way direct flights actually carried by Air China and carrying the flight number of Air China. The cities opened are as follows:

Beijing, Shanghai, Guangzhou, Chengdu, Hangzhou, Tianjin, Chongqing, Harbin, Changchun, Shenyang, Dalian, Yanji, Urumqi, Lanzhou, Xining, Yinchuan, Xichang, Xi 'an, Hohhot, Taiyuan, Yuncheng, Zhengzhou, Weihai, Yantai, Qingdao, Mianyang, Jiuzhaigou, Dazhou, Lhasa, Guiyang, Nanjing and Hefei.

2. You can apply for an international and regional one-way direct flight from Beijing, which is actually carried by Air China and printed with its flight number;

3. If you need to handle the service for unaccompanied children on Air China flights other than the above 1 and 2, you can call 95583 for consultation, bring relevant documents to the ticket office directly under Air China where the flight originated and go through the service formalities;

4. Enjoy flights, connecting flights and booked flights with code * * * cannot handle this service.

If you wish to apply for unaccompanied children service by landing in Air China official website, please apply at least 48 hours before the flight departure (including Beijing time).

The child's guardian or guardian authorizes the client to fill in the Application Form for Unaccompanied Children's Flight on the Internet and submit the application for service reservation. We will contact you between 08: 00 and 22: 00 according to the flight departure date. If you don't receive a phone call or email from our staff within/kloc-0 to 4 hours (excluding non-working hours) after sending the email, please contact us at 95583.

You only filled in the application form on the website, and the service has not been successfully processed. The date or flight you applied for may not meet your application because the number of unaccompanied children is full. Our staff will change the flight for you, and the application result will be subject to the final reply of the staff. After the staff successfully apply for you, they will send the finalized electronic application form and UM bulletin board to your mailbox. Please print the application form in quadruplicate and a UM signboard, which is the only proof for your child to enjoy the unaccompanied service. In order to ensure the accurate and effective transmission of information about unaccompanied children and ensure that we provide safe and reliable services for your children. Please show these five copies when you check in at the airport.

Service charge: domestic airlines 1, children over 5 years old-1under 2 years old: free of service charge.

2. Applicable fares for 260 yuan/segment/person on international routes: domestic routes.

Children over/kloc-0 and under 5 years old but under/kloc-0 and under 2 years old are allowed to buy normal children tickets, and other fares except 50% discount are also allowed.

2. Passengers aged12 to 18 will be charged according to the applicable adult fare.

International routes shall be implemented in accordance with the relevant fare conditions of international routes.

The delivery person must bring four printed application forms and 1 UM bulletin board to the departure airport to collect the UM list, and arrive at the departure airport for check-in at least 120 minutes before the scheduled departure time of the flight.

Domestic bank credit card, domestic unionpay savings card fee.

Bank credit cards are available: Agricultural Bank, Industrial Bank, China CITIC Bank, Shanghai Pudong Development Bank, China Guangfa Bank, Ping An Bank/Shenzhen Development Bank, Postal Savings Bank, Minsheng Bank, China Everbright Bank, China Construction Bank, Bank of Communications, Industrial and Commercial Bank of China, China Bank and China Merchants Bank.

UnionPay savings cards are available: China Merchants Bank, Bank of Communications, Huaxia Bank, China Construction Bank, Agricultural Bank, Industrial Bank, Industrial and Commercial Bank of China, China Everbright Bank, Postal Savings Bank and China CITIC Bank.

/kloc-Passengers under the age of 0/2 but under the age of 18 need to pay the service fee.

Only domestic bank credit cards are supported:

Bank credit cards are available: Agricultural Bank, Industrial Bank, China CITIC Bank, Shanghai Pudong Development Bank, China Guangfa Bank, Ping An Bank/Shenzhen Development Bank, Postal Savings Bank, Minsheng Bank, China Everbright Bank, China Construction Bank, Bank of Communications, Industrial and Commercial Bank of China, China Bank and China Merchants Bank.

1. Passengers who have booked unaccompanied children must contact 95583 48 hours before the flight departure (including Beijing time) to change the flight and date and cancel the unaccompanied service. The change or refund of the ticket must be handled in accordance with the provisions on the use of the ticket. If you still need this service after the change, please go through the service formalities again according to the application procedure.

2. If the flight and date of the air ticket are changed due to non-passenger reasons such as airlines and weather, and the changed flight still needs this service, please contact 95583 in time to confirm or re-apply for this service after receiving the notice of flight change.

3. If you need to refund the service fee, please contact the original place of purchase or the ticket office directly under it.

China Eastern Airlines

Instructions for handling unaccompanied children's services

1. Definition: Unaccompanied minor (UM): refers to a child passenger who is over 5 years old but under 65,438+02 years old at the beginning of air transportation and is not accompanied by an adult over 65,438+08 years old.

Second, the service object: 1. Children over the age of 5 12 must go through the service procedures for unaccompanied children.

2. Children travel with adults, and the physical cabins of the planes they take are different, so they are regarded as unaccompanied children.

Remarks: Some countries issue visas to children who need to be accompanied (such as C _ VISIT-CHILD compared), indicating that visas require children to be accompanied by designated adults, and children cannot enter the country alone. If your child needs to fly with such a visa, we will not be able to provide unaccompanied children services for you.

Third, quantity restrictions:

Four. Document requirements:

Children buy tickets with valid identity documents such as ID card, household registration book (16 years old) and passport, and go through the boarding formalities with the same original documents as when purchasing tickets. When picking up the plane, the pick-up and drop-off personnel must go through the pick-up and drop-off formalities at the airport with their original valid identity documents.

Verb (abbreviation of verb) Scope of application Route: You can apply for unaccompanied children service actually carried by China Eastern Airlines and Shanghai Airlines, and the flight numbers are direct flights of China Eastern Airlines and Shanghai Airlines. Please refer to the section "Travel Information-Pre-departure Service-Airport Information-Service Contents" for the airports that offer this service.

China Eastern Airlines only accepts applications for unaccompanied children's services for direct flights to its service airport, and does not accept applications for other unaccompanied children's services such as stopovers, transit flights and multi-segment flights.

6. Time limit for application: 1. Domestic flights: passengers should apply at least 48 hours before the scheduled departure time of the flight.

2. International (regional) flights: Passengers should apply at least 96 hours before the scheduled departure time of the flight.

7. Application method: The child's guardian or guardian authorizes the client to go to the ticket office directly under China Eastern Airlines, dial 95530 or visit official website /APP/M website to apply for transporting unaccompanied children, fill in the application form, and provide the names, addresses and contact numbers of the pick-up personnel at the departure station and the destination station.

Passengers who apply for service through official website /APP/M website shall be filled in and submitted online by the child guardian or the client authorized by the guardian. China Eastern Airlines will confirm the application according to the flight departure date and contact the applicant (09:00- 19:00 every day). Please keep your contact number after submitting your application, and we will contact you as soon as possible. If you still haven't received the confirmation call or SMS from the staff of China Eastern Airlines 4 hours after submitting your application (excluding the above non-working hours), it may be due to network reasons or system delay, please try to resubmit your application or call 95530 directly.

Tips: After you fill in the form on the website, China Eastern Airlines has received your application, but it does not mean that the service application is successful. The flight you applied for may not meet your needs, because the number of unaccompanied children is full. ※. We will contact you to provide you with other flights or dates. The success of your application depends on our final reply. Please print the Application Form for Unaccompanied Children (in duplicate) after successful application, as the only proof to enjoy this service. In order to ensure the accurate and effective transmission of children's information, you must print it according to the regulations, and arrive at the departure airport of the flight 120 minutes before the estimated departure time of the flight at the latest to check in.

8. Applicable fare: Unaccompanied children on China Eastern Airlines and Shanghai Airlines flights who meet the international transportation conditions shall purchase tickets at the applicable adult fare; In line with domestic traffic conditions, tickets will be purchased at 50% of the normal adult fare.

9. Airport handling method: 1. The deliveryman must carry it (in duplicate) and arrive at the departure airport of the flight 120 minutes before the estimated departure time of the flight at the latest to check in.

2. After boarding the unaccompanied children, the sender should stay at the airport until the flight takes off.

3. After arriving at the destination, the service personnel will check the certificate of the person who picked up the child according to the content, and hand over the unaccompanied child and ask the person who picked up the child to sign it.

X. Refund for change of visa: 1. Passengers who have booked the unaccompanied children service must contact 95530 or go to the original ticketing place 48 hours before the flight departure (including Beijing time) if they need to change the flight and date or cancel the unaccompanied children service. If you still need this service after changing your visa, please go through the service formalities again according to the application procedure.

2. Change or refund shall be handled in accordance with the regulations on the use of tickets.

XI。 Other 1. After the unaccompanied child arrives at the destination, the waiting person fails to pick up the plane on time or delays, and all expenses arising therefrom shall be borne by the service applicant.

2. China Eastern Airlines should bear the responsibility of transporting unaccompanied children as adult passengers.

Disclaimer of special service: The applicant declares that I confirm that the children with the names listed in the application will be delivered and greeted by the airport pick-up at the time of departure and arrival. The delivery man at the departure station will stay at the departure airport until the flight takes off, and the pick-up man at the arrival station will arrange to pick him up at the airport before the arrival time of the flight listed in the flight schedule. If the child is not picked up by the designated person, I authorize the carrier to take necessary actions to protect the child's safety, including sending it back to its place of origin, and I agree to pay the reasonable expenses incurred. Once the child is sent back to his hometown, the delivery man at the departure station will meet him at the airport. I guarantee that my child has the source, destination and relevant government decrees of all valid travel documents (identity documents, passports, visas, health certificates and others). As the guardian of the child listed in the application or the authorized client of his guardian, I agree and request that the child be transported according to the regulations of unaccompanied children, and prove that the information provided is correct. I agree with the carrier to handle the personal information of the children listed in the above table, and promise to get their consent before providing the personal information of the shuttle bus.