The difference between Shaanxi Province 12345 and xi City 12345

Shaanxi 12345 and xi 'an 12345 are both non-emergency comprehensive public service platforms, but there are the following differences:

1. Shaanxi Province 12345 is a provincial-level government service convenience hotline set up by the provincial party committee and government, and it is the "total customer service" of government services in the province. Xi 'an 12345 is an open telephone service platform for Xi 'an government to handle non-emergency affairs within its administrative functions.

2. Shaanxi 12345 provides service hotline, online acceptance, new media interaction, QQ online real-time communication and other channels. , mainly serving the problem of government services in the province. Xi 'an 12345 combined with the mayor's mailbox function, set up columns such as the leader's mailbox and the people's hand-picked photos. According to the needs of the citizens, Xi 'an 12345 allocates the needs to the corresponding departments for processing.

In a word, although Shaanxi 12345 and xi 12345 are both hotlines serving the people, they are different in service scope, service channels and handling affairs.