Someone received a text message saying that bike-sharing "violated the stop"?

When users park bike-sharing in the no-parking area, they will immediately receive SMS reminders and App push reminders. Each user has an exemption, and if it is violated again, an additional dispatching fee will be added on the basis of the fare.

For the collection of dispatch fee, the customer service staff told the reporter that if the user rides any bicycle from the no-stop area within 2 hours after locking, and parks it within the allowed parking range in the operation area, the system will refund the previously collected dispatch fee. However, the customer service staff of Hellobike and Qingju Bicycle both indicated that the dispatch fee will not be refunded once it is collected.

Extended data

laws and regulations

2065438+On April 2, 20071day, the Guiding Opinions of Beijing Municipality on Encouraging the Standardized Development of bike-sharing (Trial) was publicly solicited for comments. It is clear that the lessee must be at least 12 years old, and the enterprise should establish and improve the credit score system for the lessee to use the vehicle. Information involving malicious destruction, embezzlement and other illegal acts is incorporated into the personal credit information system by the public security department. Standardize the business behavior of enterprises, and the enterprise information related to illegal business operations will be incorporated into the enterprise credit information system by the industrial and commercial departments.

In order to ensure the safety of the lessee's funds, the enterprise must open a special account for funds in Beijing; Publicize the time limit for refunding the deposit and timely refund the lessee's funds; The business management department of the People's Bank of China strengthens the management of special accounts for enterprise funds to prevent and control the risks of lessee funds.

Participation information: People's Daily Online-bike-sharing's illegal fee deduction is a "true thing"