Why can’t I receive text messages when redeeming telecom points for qq music?

If you do not receive text messages when using telecom points to redeem qq music, you can try the following methods to solve the problem:

1. Check whether the phone is in silent or vibrating mode. If so, , please adjust to ring mode and check whether the SMS ringtone is correct.

2. Try to send other text messages. If you can receive them normally, it means that the problem lies in the SMS channel of redeeming telecom points for qq music. You can contact telecom customer service to solve it.

3. Clear the mobile phone cache. The mobile phone cache will occupy a certain amount of storage space and may affect the reception of text messages. This can be solved by clearing the cache.

4. Try to send the verification code to other mobile phone numbers. If other mobile phone numbers can receive the verification code, it means that the current mobile phone number may be abnormal, and you can contact Telecom customer service to solve it.