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How much is the fine released by the rookie who complains about Dayun?

The amount of fine complained by Dayunyi depends on the situation. The provincial company will be fined 100 yuan, the branch company will be fined 20 yuan, and those who complain to the State Post Bureau will be fined 2000 yuan.

1. Complain to Dayun Company

If you call the complaint number of Dayun Headquarters, Dayun will send an inquiry message to the consumer after the dispute between the consumer and the courier is resolved. The specific content is to ask whether you are satisfied with the processing results and services. If the consumer responds satisfactorily, 20 yuan will be fined by the branch, which can be exempted from punishment. Therefore, consumers are advised to think ahead when replying to short messages.

2. Complain to the State Post Bureau

If you complain about Dayun Express to the State Post Bureau, you can call (12305) or complain on the online platform (official website, the complaint website of the State Post Bureau), but relatively speaking, more materials are needed and the process is more troublesome, such as showing relevant evidence such as screenshots or recordings.

Moreover, once the responsibilities of Dayun courier are fulfilled, the punishment is more serious. A fine of 2000 yuan is generally imposed on a single order, which has a great impact on Dayun Company. At this time, the sending and receiving branch will call the consumer, on the one hand, to deal with specific problems, on the other hand, to apologize.