What is the reason for the automatic shutdown of the mobile phone?

You can refer to the following treatment methods:

1, check whether to run incompatible applications?

If you recently installed an application through a non-App Store channel, it is recommended to uninstall the application and try again.

2. Check whether the storage space of the mobile phone is enough.

Insufficient storage space may cause the phone to automatically restart. Please enter I housekeeper to free up space through "space cleaning" and ensure sufficient storage space.

3, service center testing

If the above methods fail to help the recovery, it needs to be detected and handled by the customer service center (customer service center address: go to vivo official website /vivo Mall APP-My service outlets/after-sales outlets-select provinces and cities to check the customer service center address). It is suggested to call the customer service center in advance to confirm the relevant matters and know that the working time is coming, so as not to delay precious time.

Precautions for using mobile phones:

1, try to avoid using mobile phones in low temperature, high temperature or large temperature difference. The mobile phone has built-in temperature protection function. If the temperature is too low, it may trigger low temperature protection; If the temperature is too high, thermal protection may be triggered; If the temperature is too low or too high, it will automatically shut down or restart.

2. Ensure that the equipment has sufficient power. If the power is insufficient, the mobile phone will automatically turn off;

3. Check whether the keys of the mobile phone are stuck (for example, the protective case and other objects are stuck), because pressing the power button and the volume down button for more than 10 second at the same time will trigger the forced restart of the device;

4, check whether the phone is set to time switch machine (enter the settings? , search and enter "time switch machine"? ), if the time switch function is set, the mobile phone will automatically switch on and off at a specific time;

5. If the mobile phone is damaged by falling or entering the liquid, it will lead to unstable operation, so it is necessary to take the equipment to the service center for further testing.

If you still have more doubts, you can enter vivo official website-My-Online Customer Service-Enter labor and consult online customer service feedback.