How to bill and get a refund from Taobao?

1. Open the main page of the mobile phone, find the mobile phone Taobao client, and click Taobao.

2. Go to Taobao homepage and click My Taobao in the lower right corner.

3. Go to Taobao's personal page and click to view all orders.

4. Find the order to cancel the refund and open it.

5. Enter the order details, drag and drop the mobile phone page to the bottom of this order, and then click Contact Seller. The seller cannot cancel the refund on the system. Contact the seller to cancel the refund, and the seller can set the order to delivery status to cancel the refund.